Kiara Rayford

Dynamic and adaptable professional with over six years of experience in warehouse operations and more than four years in customer service. Recognized for a strong ability to learn quickly and execute tasks effectively with appropriate training. Authorized to work in the U.S. for any employer and open to relocation opportunities, offering a flexible approach to new challenges. Committed to delivering exceptional results and contributing positively to team success.

• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
• Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

• McKesson
• November 2025 to Present
• Safety