Customer Service Representative
Perla Pharmacy
The Bronx, NY
07.2023 - 08.2023
- Answered incoming calls and provided accurate information to customers.
- Identified customer needs, clarified information, researched every issue, and provided solutions.
- Greeted customers warmly and ascertained problem or reason for calling.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Created and managed filing systems for easy access to records and documents.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
