Kiara Shields
Norwood,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Liberty Resources Home Choices
112 N 8th #600 Philadelphia, PA 19107
01.2019 - 01.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Food Service Worker
Sodexo Food Service
Philadelphia, PA
05.2015 - 05.2016
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cashier
Akus Kitchen
Philadelphia, PA, PA
05.2012 - 04.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA07.2012
Skills
- Clear and Concise Communication
- Complex Problem-Solving
- Proficient in Microsoft Software
- Cash Register Operation
- Compassionate communication
- Documentation expert
- Patient Relations
- Patient Assessments
- Effective listening skills
Accomplishments
- Ordained minister at Faith and Deliverance Church of Philadelphia
Timeline
Certified Nursing Assistant
Liberty Resources Home Choices
01.2019 - 01.2021
Food Service Worker
Sodexo Food Service
05.2015 - 05.2016
Cashier
Akus Kitchen
05.2012 - 04.2015
High School Diploma -
Upper Darby Senior High School
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