Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kieona Jackson

Cordova,Tn

Summary

Results - Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

9
9
years of professional experience

Work History

Certified Nursing Assistant

Methodist Germantown Hospital
06.2022 - Current
  • Answer call lights and support patient comfort and safety by adjusting bed rails and equipment.
  • Assist patients with active daily living.
  • Collect Vitals
  • Assist with feeding and monitor intake to help patients achieve nutritional objectives.
  • Work as unit coordinator. Task consist of:

answering phones.

entering admissions and discharges into the computer.

starting patients room charts

distributing received lab/pharmacy request

to the proper nurse.

performing overhead calls.

Cashier

Rusty's Real Taste Of Chicago
03.2022 - Current
  • Received incoming calls and food orders.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Damage Clerk

William Sonoma
10.2021 - 12.2021
  • Collected product, reviewed product for damages, sorted products properly for sale or remake.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Certified Nursing Assistant

VNA Health Care
11.2020 - 06.2021
  • Communicated and assisted providers with the set up of patients
  • Collected vitals, hemoglobin and leads
  • Roomed patients and charted for the providers
  • Monitored front desk while greeting as well as scheduling appointments.

Certified Nursing Assistant

Grape Tree Medical Staffing
09.2019 - 06.2021
  • Provided patient care to facilities that were in need of extra staffing
  • Assisted patients with Active Daily Living
  • Mastered knowledge in medical terminology
  • Supported front desk service answering calls, provided needed information and data entry.

Receptionist

Beauty All Ova
04.2015 - 07.2019
  • Validated accurate record keeping and filing
  • Completed administrative responsibilities such as answering incoming calls as well as scheduled appointments
  • Maintained inventory by ordering supplies and stocking
  • Oversaw all media and public relation inquiries
  • Assigned shop meetings and maintained beauticians and barbers daily schedules.

Education

Diploma -

Waubonsie Valley
Aurora, Illinois
06.2005

Skills

  • Proficient in Microsoft Office Suite and Data Entry
  • Professional customer service skills
  • Proficient in basic skills of patient care
  • Well organized and learn new task expeditiously
  • Clear and concise verbal and written communication skills
  • Leadership and advocacy

Timeline

Certified Nursing Assistant

Methodist Germantown Hospital
06.2022 - Current

Cashier

Rusty's Real Taste Of Chicago
03.2022 - Current

Damage Clerk

William Sonoma
10.2021 - 12.2021

Certified Nursing Assistant

VNA Health Care
11.2020 - 06.2021

Certified Nursing Assistant

Grape Tree Medical Staffing
09.2019 - 06.2021

Receptionist

Beauty All Ova
04.2015 - 07.2019

Diploma -

Waubonsie Valley
Kieona Jackson