Kiara Simpson
Stockton,CA
Summary
Compassionate, patient, and service-focused individual with a strong background in client support through both phone and in-person interactions. Experienced in answering inquiries, scheduling services, resolving issues, and ensuring a smooth, respectful experience for every client. Skilled in managing high call volumes while maintaining attention to detail, professionalism, and empathy. Brings strong communication and problem-solving skills, with a commitment to providing clear, helpful, and efficient support in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Class Paraprofessional IV
Lincoln Unified School District
Stockton, CA
09.2023 - 08.2025
- Monitored student progress and provided feedback to teachers and parents.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided technical assistance to teachers when using new software or technology tools.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Recorded and maintained accurate student records and progress reports.
Medical Assistant Intern
Dr. Trinh Vu M.D. Pediatrics
Stockton, CA
01.2024 - 03.2024
- Performed patient intake duties, including taking vital signs and medical histories.
- Handled inquiries from patients regarding their accounts, insurance coverage or other issues.
- Administered injections or medications as prescribed by a physician or nurse practitioner.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Reviewed insurance forms to ensure accuracy prior to submitting claims.
Class Paraprofessional II
Lincoln Unified School District
Stockton, CA
01.2023 - 09.2023
- Supervised small groups of students during instruction time.
- Assisted teachers with planning and preparing lessons for students.
- Ensured that all safety regulations were followed in the classroom environment.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Provided guidance to students in the classroom setting.
- Communicated and collaborated well with educators from various grade levels.
Boba Barista
Happy Lemon Tea
Stockton, CA
05.2021 - 01.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Received orders via phone or online platforms for pickup or delivery services.
- Communicated effectively with team members regarding work schedules and customer needs.
- Greeted and communicated with customers to take beverage orders
- Managed cash register and processed transactions
Education
Bachelor of Science - Health And Human Services
Western Governors University
Salt Lake City, UT11-2025
Associate of Science - Nursing
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Lincoln High School
Stockton05-2021
Skills
- Professional telephone etiquette
- Active Listening & Clear Communication
- Appointment scheduling and cancellation
- Medical terminology
- Adaptability in fast-paced environments
- Conflict resolution and complaint management
- Team collaboration
Certification
- Certified Medical Assistant
- BLS
Timeline
Medical Assistant Intern
Dr. Trinh Vu M.D. Pediatrics
01.2024 - 03.2024
Class Paraprofessional IV
Lincoln Unified School District
09.2023 - 08.2025
Class Paraprofessional II
Lincoln Unified School District
01.2023 - 09.2023
Boba Barista
Happy Lemon Tea
05.2021 - 01.2023
Bachelor of Science - Health And Human Services
Western Governors University
Associate of Science - Nursing
San Joaquin Delta College
High School Diploma -
Lincoln High School
Similar Profiles
Kathryn WardKathryn Ward
Certificated Substitute Teacher at Lincoln Unified School DistrictCertificated Substitute Teacher at Lincoln Unified School District
Jacqueline RussJacqueline Russ
STEM Teacher at Lincoln Unified School DistrictSTEM Teacher at Lincoln Unified School District
ISYS SUASINISYS SUASIN
Substitute Teacher at Lincoln Unified School DistrictSubstitute Teacher at Lincoln Unified School District
Yoselin ReyesYoselin Reyes
Volunteer at ABLE Charter SchoolsVolunteer at ABLE Charter Schools
Jessica QuirogaJessica Quiroga
Behavioral Support Specialist at ProCare TherapyBehavioral Support Specialist at ProCare Therapy