Kiara Walker
Temple,TX
Summary
Dedicated customer service professional with a passion for creating positive experiences and building meaningful client relationships. Skilled in managing schedules, handling data entry, and maintaining organized records while ensuring every interaction is welcoming and supportive. Adept at explaining complex information in an approachable way, fostering trust, and delivering top-notch service in fast-paced environments. Energetic, adaptable, and committed to making every client feel valued. A natural problem solver with a keen eye for detail, ensuring smooth operations and exceptional customer satisfaction.
Overview
2
2
years of professional experience
Work History
Insurance Agent
PHP Agency
04.2025 - Current
Sales Rep
Inicio Enterprises
Belton, TX
11.2024 - 03.2025
Customer Service Representative
Garlyn Shelton Auto Group
Temple, TX
08.2024 - 10.2024
- Greeting customers and setting the tone for an exceptional, luxury-level customer experience
- Engage with customers both in-person and over the phone, addressing inquiries, scheduling appointments, and providing information about services and products
- Work closely with sales, service, and parts departments to ensure smooth operations and excellent customer service
- Assist customers with any issues or concerns they may have, ensuring their satisfaction and fostering positive relationships
Cashier/Waitress
Sam Zaar Thai & Boba
Temple, US
02.2024 - 06.2024
- Greeted customers warmly, enhancing their dining experience.
- Served and cleared tables efficiently, maintaining a clean environment.
- Prepared drinks and managed drive-thru operations with precision.
- Adapted to new skills and industry trends to improve service.
- Resolved customer issues swiftly, ensuring satisfaction.
- Delivered exceptional customer service by warmly greeting guests, enhancing their dining experience and fostering repeat visits.
- Streamlined order processing at the drive-thru, significantly reducing wait times and boosting customer satisfaction.
Receptionist
Luxe Nail & Spa
Temple, TX
07.2023 - 01.2024
- Welcomed guests warmly, ensuring a positive first impression.
- Managed cash and card transactions accurately.
- Answered calls professionally, following company protocols.
- Maintained cleanliness in reception and common areas.
- Resolved customer complaints, enhancing client satisfaction.
- Streamlined payment processes, ensuring accuracy and efficiency, which reduced transaction times and improved customer experience.
Education
Associate - Business Management
Temple College
Temple, TX05-2027
High school diploma -
Rosebud-Lott High School
TX05.2023
Skills
- Data Entry
- Supply Management
- Marketing
- Phone Etiquette
- Presentation Skills
- Negotiation
- Microsoft Outlook
- Typing
- Calendar Management
- Scheduling
- Insurance Sales
- Cashiering
- File Management
- Office Management
- Customer Service
- Time Management
- Problem Solving
- Critical Thinking
- Customer Engagement
- Attention to Detail
- Adaptability
Personal Information
- Age: 19
- Driving License: Driver's License
Timeline
Insurance Agent
PHP Agency
04.2025 - Current
Sales Rep
Inicio Enterprises
11.2024 - 03.2025
Customer Service Representative
Garlyn Shelton Auto Group
08.2024 - 10.2024
Cashier/Waitress
Sam Zaar Thai & Boba
02.2024 - 06.2024
Receptionist
Luxe Nail & Spa
07.2023 - 01.2024
Associate - Business Management
Temple College
High school diploma -
Rosebud-Lott High School