Kiara Wright
Johnsonville,SC
Summary
Detail-oriented individual with a background in media and communication. Known for strong research skills and effective problem-solving abilities, ready to contribute to impactful content strategies and enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Transworld Systems Inc.
Lake Forest, IL
01.2024 - 09.2025
- Facilitated prompt responses to customer inquiries via phone and email.
- Utilized company protocols to effectively resolve customer complaints.
- Supported customers in selecting products to optimize satisfaction.
Lander Forum Writer
Lander University
Greenwood, SC
01.2022 - 12.2024
- Performed interviews to collect diverse insights from subjects.
- Executed research on current events for accurate, timely story reporting.
- Created multimedia content for different platforms, boosting audience interaction.
Social Media Marketing Intern
Meg's House
Greenwood, SC
01.2023 - 04.2023
- Collaborated with marketing team to ensure content consistency with brand strategy.
- Utilized industry-standard software to edit video content for various platforms.
- Created and maintained responsive web applications using HTML, CSS, and JavaScript.
- Conducted research to produce compelling articles for multiple digital channels.
Education
Bachelor of Science - Media And Communication
Lander University
Greenwood, SC12-2024
Skills
- Content creation
- Research skills
- Customer relations
- Social media management
- Multimedia production
- Brand strategy development
- Weather photography
- HTML and CSS
Affiliations
- Book Author/ Publisher
- Content Creator
- Photographer
Languages
English
Professional
Spanish
Limited
German
Limited
Accomplishments
- NSLS Member / VP of Student Engagement and Events Manager.
- Contributer of Lander Universities Digital Media Showcase.
- Contributer of Lander Universities New Voices Article.
Timeline
Customer Service Representative
Transworld Systems Inc.
01.2024 - 09.2025
Social Media Marketing Intern
Meg's House
01.2023 - 04.2023
Lander Forum Writer
Lander University
01.2022 - 12.2024
Bachelor of Science - Media And Communication
Lander University