Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kiara Wynn

Douglas,GA

Summary

Hi, My name is Kiara J. Wynn. I am 23 years old and have a daughter. My current employment is listed below where I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a very conversational and sweet person also love to spend time binge-watching and taking care of my child. My contact information is also listed for any other concerns or questions.

Overview

8
8
years of professional experience

Work History

Call Agent

Results CX
06.2023 - Current
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Maintained high call quality standards by adhering to company guidelines and protocols.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.

Customer Service

Intuit
06.2021 - 04.2022
  • Provided assistance to clients
  • Explained products and benefits
  • Answered phone and assisted customers with changes

Customer Service Representative

Maximus Call Center
01.2021 - 05.2021
  • Provided assistance to clients
  • Answered phone and assisted customers with changes
  • Created customer appointments
  • Explained products and benefits

Sales Associate

rue21
09.2018 - 03.2019
  • Processed cash register transactions by inputting product costs and giving back change
  • Adhered to all cash handling policies and procedures
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift

Carhop

Sonic Drive-In
08.2016 - 12.2017
  • Helped customers identify desirable menu items and customize combinations of offerings
  • Maintained steady work pace to deliver hot, fresh, and delicious meals

Education

Bachelor of Arts - Psychology

South Georgia State College
Douglas
05-2029

High school diploma -

Wiregrass Technical College - Irwin County High School
Ocilla, GA
05-2019

Skills

  • Critical Care Experience
  • Sales
  • Microsoft Word
  • Leadership
  • Management
  • Google Docs
  • Social media management
  • Sales management
  • Customer service
  • Typing
  • Live chat
  • Customer support

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Call Agent

Results CX
06.2023 - Current

Customer Service

Intuit
06.2021 - 04.2022

Customer Service Representative

Maximus Call Center
01.2021 - 05.2021

Sales Associate

rue21
09.2018 - 03.2019

Carhop

Sonic Drive-In
08.2016 - 12.2017

Bachelor of Arts - Psychology

South Georgia State College

High school diploma -

Wiregrass Technical College - Irwin County High School
Kiara Wynn