Ebony Freeman
Augusta,GA
Summary
Client-focused professional with a strong background in payroll, customer service, and administrative support. Proven ability to communicate effectively, resolve issues promptly, and maintain a high level of accuracy in data entry and payroll processing. Seeking to leverage my technical skills and dedication to client satisfaction in a Client Support Consultant role at ADP.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Payroll Technician
Richmond County
Augusta, GA
01.2024 - Current
- - Process bi-weekly payroll for county employees with precision and timeliness
- - Resolve employee inquiries related to pay, deductions, garnishments, and taxes
- - Ensure accurate data entry and maintain payroll records in accordance with compliance standards
- - Collaborate with HR and finance departments to ensure payroll accuracy
Assistant / General Manager
KFC
12.2021 - 01.2024
- - Delivered exceptional customer service while overseeing day-to-day operations
- - Trained and coached team members to exceed performance targets and enhance guest satisfaction
- - Managed employee schedules, payroll, inventory, and daily financial reports
- - Balanced registers and reconciled daily sales, ensuring accurate financial tracking
Registrar Clerk
Chatham County Voter Registration Office
10.2020 - 02.2021
- - Answered voter inquiries and provided information regarding polling and registration
- - Processed voter registrations and absentee ballots
- - Verified signatures and maintained voter data integrity
- - Delivered courteous, nonpartisan support to voters in high-pressure environments
Education
Bachelor of Science - Health Administration
Purdue University Global
West Lafayette, IN12-2025
High School Diploma -
Burke County High School
Waynesboro, GA05.2015
Skills
- Customer Service & Support
- Payroll & Timekeeping Systems
- Data Entry & Administrative Support
- Conflict Resolution
- Microsoft Office (Word, Excel, PowerPoint)
- Team Leadership & Training
- Financial Reporting & Scheduling
- Strong Verbal and Written Communication
Certification
ServSafe Certified
Timeline
Payroll Technician
Richmond County
01.2024 - Current
Assistant / General Manager
KFC
12.2021 - 01.2024
Registrar Clerk
Chatham County Voter Registration Office
10.2020 - 02.2021
Bachelor of Science - Health Administration
Purdue University Global
High School Diploma -
Burke County High School
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