Kiarra Foster
Mount Dora
Summary
Compassionate Medical Assistant with strong patient care and communication skills. Manages patient scheduling and documentation with accuracy, enhancing clinic operations. Dedicated to providing exceptional support for healthcare professionals and ensuring positive patient experiences.
Organized Front Office Assistant with experience in managing daily operations and maintaining accurate records. Facilitates effective communication between staff and clients, contributing to a welcoming environment. Committed to improving service quality and operational efficiency through proactive scheduling and support.
Reliable individual with strong organizational and communication strengths. Brings initiative and a positive attitude to all tasks and challenges. Eager to support team objectives and contribute to a collaborative workplace.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
2
2
years of professional experience
Work History
Medical Assistant
AdventHealth
Eustis, FL
03.2025 - Current
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient scheduling, ensuring efficient clinic operations.
- Maintained accurate medical records using electronic health record systems.
- Prepared examination rooms and sterilized equipment, maintaining high standards of cleanliness and organization.
- Educated patients on treatment plans and medication usage, enhancing understanding and adherence to health recommendations.
- Coordinated appointment scheduling and follow-up calls, improving patient engagement and satisfaction rates.
- Collaborated with multidisciplinary teams to streamline processes, contributing to overall operational efficiency within the practice.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted in patient intake and medical history documentation, ensuring accuracy and compliance with protocols.
Front Office Assistant
Sherwood Preschool Preschool
Mount Dora, FL
05.2024 - 02.2025
- Assisted in managing daily front office operations, ensuring smooth functionality and organization.
- Supported communication between parents, staff, and children to foster a welcoming environment.
- Handled scheduling for appointments and events, optimizing time management for staff and families.
- Maintained accurate student records using administrative software, enhancing data integrity and accessibility.
- Coordinated supply inventory and procurement tasks to ensure adequate resources for classroom activities.
- Implemented efficient filing systems that improved document retrieval speed and accuracy.
- Trained new volunteers on front office protocols, contributing to team effectiveness and cohesion.
- Responded promptly to inquiries via phone and email, enhancing customer service experience for families.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
Education
High School Diploma -
Integrity Christian Acedemy
Clermont, FL05-2021
Certified Clinical Medical Assistant -
Southern Technical College
SanfordSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
Timeline
Medical Assistant
AdventHealth
03.2025 - Current
Front Office Assistant
Sherwood Preschool Preschool
05.2024 - 02.2025
Certified Clinical Medical Assistant -
Southern Technical College
High School Diploma -
Integrity Christian Acedemy