Kiarra Lynch
Oklahoma City
Summary
Detail-oriented professional with experience in fast-paced environments. Skilled in effective communication, problem resolution, and multitasking. Committed to delivering exceptional customer experiences and supporting team dynamics for operational success.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Oklahoma City
10.2021 - Current
- Ensured cleanliness and organization of coffee shop to enhance customer experience.
- Prepared and served high-quality beverages to customers daily.
- Collaborated with team members to ensure smooth service during busy hours.
- Followed health and safety guidelines to maintain food quality standards.
- Operated cash registers to process customer payments.
- Delivered prompt and professional customer service to address inquiries and foster positive relationships.
Crew Member
Dunkin' Donuts
Oklahoma City
04.2019 - 10.2021
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms during shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Handled cash and credit card transactions efficiently, ensuring customers received receipts and change promptly.
- Responded to phone inquiries swiftly, providing accurate menu information and pricing details.
Hardlines Team Member
Target
Oklahoma City
09.2016 - 04.2019
- Assisted customers in locating items and providing product information, improving overall shopping experience.
- Resolved customer inquiries and concerns to promote positive shopping experiences.
- Resolved customer complaints regarding purchases, refunds, or exchanges, fostering positive customer relationships.
- Collaborated with team members to enhance store presentation and layout, resulting in increased customer engagement.
- Stocked shelves with merchandise to ensure product availability and organization.
- Operated cash register accurately and efficiently to process payments from customers.
Education
Bachelor of Science - Nursing
Oklahoma Christian University
Edmond, OK12-2028
High School Diploma -
Oklahoma Connections Academy
Bartlesville, OK05-2018
Skills
- Customer service
- Health and safety compliance
- Team collaboration
- Effective communication
- Problem resolution
- Multitasking and organization
- Speedy and efficient
- Task prioritization
- Calm under pressure
- Self-Directed
Timeline
Barista
Starbucks
10.2021 - Current
Crew Member
Dunkin' Donuts
04.2019 - 10.2021
Hardlines Team Member
Target
09.2016 - 04.2019
Bachelor of Science - Nursing
Oklahoma Christian University
High School Diploma -
Oklahoma Connections Academy