Results-driven professional with a strong background in customer service and team leadership. Expertise in staff training and inventory management, aimed at enhancing operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Zumiez
Frisco, TX
02.2025 - Current
Assisted in managing daily store operations to ensure a seamless customer experience.
Collaborated with team to develop and execute sales strategies, enhancing product visibility.
Trained and mentored new employees on company policies and best practices.
Analyzed sales data to identify trends and improve inventory management processes.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Associate
Zumiez
Frisco, TX
09.2024 - 02.2025
Collaborated with team members to achieve sales goals and promote events.
Greeted customers and addressed inquiries regarding product availability.
Set up seasonal displays to attract customer attention and drive sales.
Participated in training sessions to improve product knowledge and sales techniques.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Sales Associate
Party City
Plano, TX
04.2024 - 08.2024
Assisted customers in selecting party supplies and decorations.
Maintained inventory levels by restocking shelves and organizing displays.
Operated point-of-sale system efficiently for customer transactions.
Provided exceptional customer service to enhance shopping experience.
Hostess
Glorias Latin Cuisine
Fairveiw TX
05.2022 - 08.2022
Greeted and seated guests, ensuring positive first impressions.
Managed reservation system to optimize table turnover and guest flow.
Assisted in maintaining cleanliness and organization of dining area.
Provided menus and answered questions about food offerings and specials.
Coordinated with waitstaff to enhance service efficiency during peak hours.