Kiarra Roland
Atlanta,GA
Summary
Detail-focused assistant brings hands- on approach and amazing energy to meet task-based needs. Reliable, quick- paced and team- oriented nature streamlines background operations. Experienced in meeting deadlines and working under pressure with high level of awareness adaptability. Expert in analyzing existing business operations and implementing effective systems, strategies, and processes to improve business and performance standard.
Overview
11
11
years of professional experience
Work History
Staff Assistant
Oglethorpe Power Corporation
07.2023 - Current
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for staff needs.
- Provide administrative support to the staff, including scheduling appointments and organizing files.
- Contact vendors to verify receipts of purchase orders and expedite orders.
- Maintain all contacts, correspondence, including business continuity files.
- Assist with special projects upon from management team.
- Open, sort and distributed incoming mail and processed outgoing mail.
- Maintained filing systems both electronically and manually.
- Order office supplies as needed to keep inventories stocked at al times.
Record Analyst
Georgia System Operation Corporation
09.2019 - 07.2023
- Updated records with new information.
- Maintained accurate and up to date records of all documents and files.
- Prepared, sorted, and indexed documents for data entry into the computer system.
- Scanned, unloaded documents into the database in the accordance with established procedures.
- Reviewed existing records system to identify areas improvement.
- Created or unloaded records with new files or information received from plants.
- Create, maintain, and purge specified data files and logs as required.
Retail Shift Supervisor
World Duty Free Group
07.2012 - 08.2019
- Implemented daily operating procedures to keep store clean, well stocked, and well-organized.
- Assisted in the development of weekly work schedules for employees.
- Monitored store operations, ensuring compliance with all safety regulations and company policies.
- provide guidance to sales associates in customer service best practices.
- Performed daily opening and closing duties such as balancing register tills and preparing bank deposits.
- Organized special events or promotions within the store to increase customer traffic.
- Assist management in training and development of the retail staff.
Education
Everest Institute
Decatur, GA12.2010
High School Diploma -
Stephenson High School
Stone Mountain, GA05.2008
Skills
- Customer Communication
- Administrative Support
- Relationship Management
- Verbal and Written Communication
- Customer Services Expert
- DMS System
- Time Management
- Support Services
- Calendar Management
- Operation Support
- Efficient bookkeeping
- Maximo Database System
Timeline
Staff Assistant
Oglethorpe Power Corporation
07.2023 - Current
Record Analyst
Georgia System Operation Corporation
09.2019 - 07.2023
Retail Shift Supervisor
World Duty Free Group
07.2012 - 08.2019
Everest Institute
High School Diploma -
Stephenson High School
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