Kiashona Beasley
Thomaston,GA
Summary
As a Veteran of the United States Navy I am a dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
01.2022 - Current
- Managed approximately 60 incoming calls per day from customers
- Maintained and updated crucial and confidential information, along with phone numbers and addresses
- Successfully worked together with a diverse group of coworkers to accomplish goals and address issues related to products and services
- Entered information on computerized systems to verify locations and notify nearest responders
- Helping customers stay calm by getting them assistance as quickly as possible
- Facilitated prompt roadside assistance for stranded motorists by maintaining accurate location information and dispatching appropriate resources.
Hospital Corpsman
United States Navy
11.2015 - 06.2021
- Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
- Program Administrator for Training Record Management and Auditing for Naval Medical Center
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
Education
Hospital Corpsman Basic Fort
San Antonio, TXSkills
- Dispatch Software Familiarity
- Customer relationship management
- Database maintenance
- Critical thinker
- Customer service
- Data management
- Stress Tolerance
- Schedule Coordination
Timeline
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
01.2022 - Current
Hospital Corpsman
United States Navy
11.2015 - 06.2021
Hospital Corpsman Basic Fort
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