KIAUANNA SAINTFLEUR
Sterling,VA
Summary
Results-driven and detail oriented business administration professional with a strong foundation in administrative operations, process improvement, and data analysis. Passionate about leveraging analytical and organizational skills in government contracting and small business development to support strategic decision-making and operational efficiency. Excel in fast-paced, deadline-driven environments, effectively managing multiple priorities with precision and attention to detail.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Loudoun Dental Associates
08.2024 - Current
- Conducts business analysis by tracking office operations, financial transactions, and patient data to identify process improvements that enhance efficiency
- Supports process improvements by implementing streamlined scheduling, reducing administrative bottlenecks, and ensuring accurate documentation across multiple locations
- Maintains and updates database records of patient interactions, ensuring accuracy and easy retrieval of historical data, similar to maintaining business development partnership databases
- Assists in report preparation by compiling financial records, reconciling discrepancies, and presenting structured reports for internal review
- Coordinates multi-location scheduling and meetings, mirroring the coordination required in business development project deliverables
- Handles large volumes of data entry, documentation, and correspondence, ensuring all records are accurately processed and stored
- Efficiently manages and prioritizes over 100+ incoming calls per day, improving operational response times and customer service
Administrative Assistant
Ridgetop Dental
12.2023 - 08.2024
- Researches and tracks insurance claims, patient billing trends, and financial discrepancies, identifying patterns that led to process improvements in payment collections
- Assists with document management and report creation, ensuring compliance with business policies and administrative procedures
- Manages billing processes, verifying patient accounts and insurance information, aligning with financial analysis tasks in business development
- Drafts and formats internal and external correspondence, similar to preparing briefing materials and presentations for stakeholders
- Utilizes data tracking systems to manage workflow efficiency, ensuring accuracy in record-keeping and project documentation
Senior Restaurant Coordinator
Sweetwater Tavern
11.2022 - 01.2024
- Manages staff scheduling, shift coordination, and resource allocation, optimizing front-of-house operations to reduce wait times and improve service efficiency
- Leads regular team meetings to enhance workflow communication and improve overall team performance
- Maintains inventory records, ensuring accurate stock levels and ordering supplies as needed-relevant to managing business data and operational logistics
- Coordinates between departments, ensuring a seamless customer experience, similar to cross-functional collaboration in business development roles
Front Desk Associate
SafeSplash
01.2022 - 11.2022
- Assists in data entry, scheduling, and office organization, ensuring operational accuracy and workflow efficiency
- Develops proficiency in Microsoft Office Suite and Google Workspace, using Excel for tracking key metrics and reports
- Manages email communications, incoming inquiries, and document processing, improving front-desk operations
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA06-2025
High School Diploma -
Potomac Falls Highschool
Sterling, VA06-2021
Skills
- Software Proficiency: Microsoft Excel, PowerPoint, Word, and Google Workspace
- Project Coordination: Scheduling, stakeholder communication, meeting preparation
- Business Analysis: Data tracking, financial reconciliation, workflow optimization, process improvement
- Database Management: Record-keeping, updating business and partner databases, data entry accuracy
- Research & Analytical Skills: Market trend analysis, process evaluation, identifying inefficiencies
Timeline
Administrative Assistant
Loudoun Dental Associates
08.2024 - Current
Administrative Assistant
Ridgetop Dental
12.2023 - 08.2024
Senior Restaurant Coordinator
Sweetwater Tavern
11.2022 - 01.2024
Front Desk Associate
SafeSplash
01.2022 - 11.2022
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
Potomac Falls Highschool