Kiavet Tovar De Reilly
El Paso,TX
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Reliable and dedicated to finding a job where I can make a difference and utilize my bilingual skills.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
EPISD
01.2023 - Current
- Improved overall classroom management by establishing a consistent routine and implementing clear expectations for behavior.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Reilly Household Manager
Self Employed
01.2008 - 01.2023
- Anticipated the household's needs and proactively addressed them to minimize disruptions or inconveniences.
- Scheduled appointments for medical, dental, and self-care needs.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
Front End Supervisor
Ross Dress for Less
02.2009 - 07.2009
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Phone Operator
Alternative Office Inc.
08.2007 - 12.2007
- Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
- Streamlined call routing process for improved caller experience and reduced wait times.
Crew Member
Burger King
01.2007 - 11.2007
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Criminal Justice
Strayer University
01.2019
Associate of Arts - Criminal Justice
Strayer University
01.2016
Skills
- Fluent in Spanish (reading, writing, speaking)
- Effective interpersonal communication
- Experienced in working with individuals of diverse cultural and socioeconomic backgrounds
- Adaptable and quick learner
- Efficiency to multi-tasking in high intensity work environments
- Dependable team player and employee
- Proficient in Microsoft Office and Google Suite applications
- Classroom management
Timeline
Substitute Teacher
EPISD
01.2023 - Current
Front End Supervisor
Ross Dress for Less
02.2009 - 07.2009
Reilly Household Manager
Self Employed
01.2008 - 01.2023
Phone Operator
Alternative Office Inc.
08.2007 - 12.2007
Crew Member
Burger King
01.2007 - 11.2007
Bachelor of Science - Criminal Justice
Strayer University
Associate of Arts - Criminal Justice
Strayer University
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