Kidus Assefa
Stone Mountain,GA
Summary
Diligent Business Operations Specialist known for supporting and directing process improvements. Self-motivated professional skilled in inputting data, corresponding by phone or email and handling a multitude of daily tasks. Looking for a new challenge working as part of a talented team.
Overview
3
3
years of professional experience
Work History
Business Operations Coordinator
Network Atlanta, Inc.
Scottdale, GA
04.2021 - Current
- Prepared documents such as contracts, agreements, invoices, purchase orders., necessary for conducting day-to-day operations.
- Developed training programs for personnel involved in carrying out specific job duties associated with the organization's operations.
- Organized and maintained records of daily, weekly, and monthly operations ensuring smooth workflow processes across the organization.
Business Development Assistant
YeroEL Technologies LLC
Stone Mountain, GA
12.2020 - 04.2024
- Prepared presentations, reports, proposals, and developed sales materials such as brochures, flyers, catalogs., for promotions.
- Provided administrative support to the Business Development team including scheduling appointments and organizing files.
- Drafted contracts between vendors and suppliers and customers for acquisition of goods or services and supported the team in closing deals.
Sales Representative
Rework Recycling LLC
Clarkston, GA
04.2023 - 01.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction and expand customer sales.
- Generated new sales leads through cold calling and networking activities and assisted in developing promotional materials.
- Utilized CRM software tools to track progress of each sale cycle stage and fostered relationships with customers to retain business.
Customer Relationship Officer
Faith Repair Service LLC
Stone Mountain, GA
12.2021 - 12.2023
- Maintained detailed records of customer interactions, transactions, comments, and complaints while providing excellent customer service.
- Utilized CRM tools effectively in order to manage relationships with customers and implementation of marketing campaigns.
- Responded promptly to all incoming calls, emails, letters, or other communications from customers and coordinated with vendors regarding product delivery.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA12-2020
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA12-2020
Skills
- Project Management
- Sales operations
- Microsoft Office proficient
- Contract Administration
- Data Entry
- Logistics support
Languages
English
Full Professional
Amharic
Native/ Bilingual
Accomplishments
- Leadership Institute Alumni
- Forge Leadership Network Alumni
- PragerU Ambassador
- TPUSA at NVCC Chapter VP
References
References available upon request.
Timeline
Sales Representative
Rework Recycling LLC
04.2023 - 01.2024
Customer Relationship Officer
Faith Repair Service LLC
12.2021 - 12.2023
Business Operations Coordinator
Network Atlanta, Inc.
04.2021 - Current
Business Development Assistant
YeroEL Technologies LLC
12.2020 - 04.2024
Associate of Science - Information Technology
Northern Virginia Community College
Associate of Science - Social Sciences
Northern Virginia Community College
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