Kieara Carr

• Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
• Managed patient records and appointment scheduling using electronic health record (EHR) systems.
• Prepared examination rooms and medical instruments, maintaining high standards of cleanliness and organization.
• Assisted in patient intake and triage processes, ensuring accurate documentation of medical histories.
• Assisted in patient intake, ensuring accurate collection of medical history and personal information.
• Supported healthcare providers during examinations by preparing necessary instruments and supplies.
• Managed appointment scheduling, optimizing patient flow and reducing wait times.
• Maintained cleanliness and organization of clinical areas, ensuring adherence to health regulations.

• Assisted customers with inquiries through various communication channels, ensuring timely and accurate responses.
• Managed customer accounts, resolving issues and providing product information effectively.
• Collaborated with team members to enhance service delivery and improve customer satisfaction.
• Implemented feedback from customers to streamline support processes and enhance efficiency.

Offered technical support to clients on a variety of home appliance products.

Took inbound sales calls and transferred those calls to the appropriate sales personnel.

Helped to act as liaison between the sales department and potential new customers.

Used knowledge base to provide accuracy for customers.

Handled 75+ calls on a day to day basis

• Operated material handling equipment to efficiently transport packages within facility.
• Loaded and unloaded freight, ensuring accurate placement in designated areas.
• Maintained cleanliness and organization of work area to adhere to safety standards.
• Implemented best practices for efficient package sorting, improving overall processing time.