Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Assessments
References
Timeline
Generic

Kiel Kinslow

Pomona,CA

Summary

Experienced Grocery Manager with background in managing large-scale grocery operations. Possess strong skills in inventory management, staff supervision, and customer service. Known for improving store profitability through strategic planning and promotional campaigns. Strengths include leadership, problem-solving abilities, and commitment to quality service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Grocery Manager

Sprouts Farmers Markets
Chino Hills, CA
02.2018 - Current
  • As a grocery clerk, I am responsible for providing support to the grocery, dairy, frozen, and beer/wine departments.
  • Provides a high level of prompt, friendly customer service.
  • Receives product deliveries, ensuring order and invoice accuracy.
  • Assists with receiving, unloading, stocking, filling, and rotating merchandise.
  • In this position, I focused on customer service while still fulfilling my main duties, such as ordering inventory, working stock, cashiering, hiring and training new hires, counting inventory, and achieving sales goals.

E-Commerce warehouse Associate

PBA
Pomona, CA
04.2018 - 04.2019
  • While working in this position my duties include picking, packing, stocking, receiving, ordering, cycle counting, shipping and processing customer orders from several online marketplaces through all major shipping carriers.
  • Preparing FBA shipments and daily outgoing packages to usps, fedex, ups, dhl and amazon.
  • Knowledgeable in sellercloud and shipstation.

Delivery Driver and Customer Service

Tops Association
Inland Empire, CA
06.2014 - 01.2017
  • In this position make I would deliveries to clients anywhere from 10 -25 per day and have developed knowledge of the industry.
  • Some of my duties include: cash handing, verifying sales, and being polite and discreet, inventory of product, customer service.

Deliver Driver

Deliver it
Pasadena, CA
09.2014 - 08.2015
  • In this position make I would deliveries to clients anywhere from 100 -250 per day.

Team Leader/Supervisor

fresh & easy
Industry, CA
10.2007 - 10.2013
  • Duties: working pallets, directing and training staff, customer service, handling cash, stock control and counting, approve payroll and amend time sheets, address schedule issues, receiving stock from vendors, confirming security of store for opening and closing, ensuring store meets all health and safety codes and able to pass any audits.
  • I work with my Store Manager to create a great team environment and help deliver a well-run, neighborly shopping experience for our valued customers.
  • Focusing on promoting team unity and performance, providing excellent training and filling in for manager when absent, while exercising appropriate judgment and discretion and give work assignments to team members.
  • 6+ years of recent Big Box retail experience.
  • 6+ years of experience at the supervisory or management level required.
  • Proven ability to resolve problems with customers, team members and vendors as they arise.

Waiter/Busser/Barback

Finish Line Bar & Grill
Pomona, CA
09.2011 - 12.2011
  • Responsibilities take orders while interacting with customers, bus tables, polished sliver, maintained work area in clean and orderly condition, clean bath rooms, clean off/wash dishes, set up and break down rooms, stock & clean bar.

Waiter

cornucopia foods
Pomona, CA
09.2008 - 10.2008
  • Responsibilities take orders interact with customers bused tables set up table for opening polished sliver maintained work area in clean and orderly condition.
  • This was temporary work for the LA county Fair.

Loader/Unloader/Sorter

UPS
Ontario, CA
06.2004 - 12.2007
  • Responsibilities load and scan packages, sort packages to ensure they arrive on to the correct destination.

Education

BS - Game and Art Design

The Art Institute Online
Pittsburgh, PA
01.2017

Some College (No Degree) -

Citrus College
Glendora, CA

Skills

  • Inventory management
  • Customer service
  • Sales forecasting
  • Product merchandising
  • Staff training/development
  • Employee scheduling
  • Inventory control
  • Verbal and written communication
  • Time management
  • Product ordering
  • Cash handling

Certification

Forklift Certified, 04/01/19, 04/01/22

Personal Information

  • Title: Super Hero
  • Work Permit: Authorized to work in the US for any employer

Assessments

  • Delivery Driver - Highly Proficient, 03/01/19, Interpreting instructions, reading maps, and solving problems., https://share.indeedassessments.com/share_assignment/3rrpdnwvjavix6kn
  • Merchandise & Supply Storage Skills - Highly Proficient, 03/01/19, Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise., https://share.indeedassessments.com/share_assignment/mkr3ggqlz7kecdqq

References

References available upon request.

Timeline

E-Commerce warehouse Associate

PBA
04.2018 - 04.2019

Grocery Manager

Sprouts Farmers Markets
02.2018 - Current

Deliver Driver

Deliver it
09.2014 - 08.2015

Delivery Driver and Customer Service

Tops Association
06.2014 - 01.2017

Waiter/Busser/Barback

Finish Line Bar & Grill
09.2011 - 12.2011

Waiter

cornucopia foods
09.2008 - 10.2008

Team Leader/Supervisor

fresh & easy
10.2007 - 10.2013

Loader/Unloader/Sorter

UPS
06.2004 - 12.2007

BS - Game and Art Design

The Art Institute Online

Some College (No Degree) -

Citrus College

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