Kiele Campbell-Eley
Lemoore,CA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Server
Evolution Craft Brewing
Salisbury, MD
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Texas Roadhouse
Fruitland, MD
05.2019 - 04.2024
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Seacrets
Ocean City, MD
05.2023 - 09.2023
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Bank Teller
Bank of Delmarva
Salisbury, MD
06.2021 - 05.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Education
General Studies
Wor-Wic Community College
Salisbury, MDSkills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Service prioritization
- Strong work ethic
Timeline
Server
Evolution Craft Brewing
03.2024 - Current
Server
Seacrets
05.2023 - 09.2023
Bank Teller
Bank of Delmarva
06.2021 - 05.2022
Server
Texas Roadhouse
05.2019 - 04.2024
General Studies
Wor-Wic Community College