KIELL O. RIVERA-ROSA
Brooksville,FL
Summary
Bilingual English/Spanish hospitality professional with experience in high-volume and fine-dining service. Skilled in table maintenance, guest communication, and POS systems. Delivers consistent front-of-house support through efficient teamwork and strong attention to detail.
Overview
3
3
years of professional experience
Work History
Server Assistant
Prime 88 Fine Dining Steakhouse & Wine
Brooksville, Florida
08.2025 - Current
- Maintained a pristine dining environment for guest satisfaction. and well prepared in high-end restaurant.
- Assisted servers by clearing tables, refilling drinks, and restocking supplies to enhance service efficiency.
- Supported smooth guest service through timely, discreet attention.
- Delivered food orders accurately and promptly to tables.
- Maintained strong presentation and followed restaurant service standards.
- Worked with kitchen and service staff to support timing and guest satisfaction.
- Collaborated with team members to enhance guest experience and streamline service flow.
- Responded quickly to guest requests and special service needs.
Online Shopper
Walmart
04.2024 - 08.2025
- Picked and prepared online customer orders with attention to accuracy and efficiency
- Communicated substitutions and addressed customer concerns to ensure satisfaction
- Picked grocery and general merchandise orders using handheld Walmart devices.
- Scanned items and verified order accuracy for online pickup requests.
- Selected quality substitutions when requested items were unavailable.
Education
Bachelor of Science - Finance/Pre-Law
University of South Florida
05-2028
Skills
- Bilingual: fluent in English and Spanish
- Point of sale systems
- Toast and OpenTable proficiency
- Effective communication
- Hospitality expertise
- Adaptability and flexibility
- Attentive customer service
Timeline
Server Assistant
Prime 88 Fine Dining Steakhouse & Wine
08.2025 - Current
Online Shopper
Walmart
04.2024 - 08.2025
Bachelor of Science - Finance/Pre-Law
University of South Florida