Dynamic leader with a proven track record at Oracle, excelling in customer engagement and strategic design. Spearheaded innovative programs that enhanced C-level engagement and tripled satisfaction scores. Adept in change management and workshop facilitation, I empower teams to drive transformation and deliver exceptional value to clients.
Overview
13
13
years of professional experience
Work History
Global Sales Performance Design & Innovation
Oracle
01.2024 - Current
Translate strategic trends and customer pain points into forward-looking executive programs that deepen customer trust and drive solution adoption.
Partner with sales and product leaders to align offerings with go-to-market strategy, resulting in increased pipeline influence and C-level engagement.
Measure program effectiveness using data insights, improving ROI and long-term customer value.
Launching Oracle’s first-ever Innovation Master Class series to empower field teams to co-create with customers.
North America Sales Strategy, Experience & Innovation Director
Oracle
01.2021 - 01.2024
Designed and launched our team's hiring and onboarding process to help set the foundation for infusing innovation practices into our overall organizational governance.
Built and delivered scalable programs, tools, templates and methods that transformed sellers' ways of working.
Worked closely across PMO, Marketing, Product, Solution Engineers, Sales, Business Value teams and consulting to design and deliver innovative experiences for our customers.
North America Consulting Director of Innovation
Oracle
01.2018 - 01.2021
Built and led cross-functional teams delivering executive engagement programs tailored to strategic customer objectives.
Supported 15+ high-profile accounts, guiding remote delivery transformation during COVID-19 and enhancing customer satisfaction.
Launched and scaled flagship executive labs, accelerating value realization at the C-suite level.
Mentored rising talent, reducing onboarding time and cutting bench time by nearly 50%.
Developed internal innovation toolkit adopted across consulting to boost project value and triple satisfaction scores.
Active contributor to Oracle’s Diversity Council and inclusion initiatives.
Freelance Change Consultant
Google, Parsons, Carnegie Hall, and among others
New York
01.2016 - 01.2021
Worked with Fortune 100/400 companies, nonprofits, and universities on customer strategy, innovation, and organizational design. Clients include Google, Parsons, Capital One, Women in Innovation, The Design Gym, Bed Bath & Beyond, and Carnegie Hall.
Led executive workshops and co-creation sessions.
Designed programs for culture change, team performance, and strategic alignment.
Served as professor at Parsons School of Design and William & Mary, teaching design strategy and innovation.
Managed multiple projects simultaneously ensuring timely completion within budget constraints.
Collaborated with stakeholders to define project scope, objectives and deliverables.
Evaluated needs of departments and delegated tasks to optimize overall production.
Program Lead & School Director – 30 Weeks
Google x Hyper Island
01.2012 - 01.2016
Co-founded and directed globally recognized innovation school featured by Fast Company.
Led business strategy, cross-institutional operations, and program delivery.
Developed frameworks to measure transformation and coach entrepreneurial leadership among participants.