Kiely Sweet
Butte,MT
Overview
2
2
years of professional experience
Work History
Reservation Manager
Uhaul Moving And Storage
Butte, MT
08.2025 - Current
- Assisted front office staff in managing walk-ins or last-minute changes during peak periods, maintaining smooth operations and guest satisfaction levels.
- Maintained strong relationships with key clients, resulting in repeat business and increased bookings.
- Effectively resolved guest issues related to reservations, resulting in satisfied customers and positive reviews.
- Conducted regular audits of reservation records, maintaining accuracy and reducing discrepancies.
- Computer and data management expertise
Barista
BW Blacksmith
Butte, MT
06.2024 - Current
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Cook
Fairfield Inn And Suites Marriott
Butte
11.2023 - 06.2024
- Prepared meals for hotel guests, ensuring exceptional culinary experiences.
- Delivered outstanding customer service to enhance guest satisfaction.
- Collaborated with kitchen staff to maintain high standards of food quality.
- Responded promptly to guest inquiries and dietary requests.
- Monitored inventory levels to ensure availability of fresh ingredients.
Education
High School Diploma -
Butte High School
Butte, MT05-2024
Skills
- POS systems
- Hospitality service expertise
- Cash handling
- Front counter maintenance
- Speedy and efficient
- Attention to detail
- Basic math
- Cash register operation
- Exceptional customer service
- Calm demeanor
- Time management
- Organizational skills
- Computer proficiency
- Data management
- Project coordination
Timeline
Reservation Manager
Uhaul Moving And Storage
08.2025 - Current
Barista
BW Blacksmith
06.2024 - Current
Cook
Fairfield Inn And Suites Marriott
11.2023 - 06.2024
High School Diploma -
Butte High School