Motivated and experienced service worker seeking a Team Member position at Whataburger, bringing strong customer service skills, food prep experience, and leadership training to contribute to team efficiency and excellent guest satisfaction.
Overview
3
3
years of professional experience
Work History
Reservation Manager
U-Haul Moving and Storage
San Antonio, USA
05.2024 - Current
Facilitated customer calls and reservation processes while assisting U-Haul locations.
Produced daily reports for shift openings and closings, ensuring accuracy and accountability.
Planned promotional initiatives aimed at boosting repeat customer bookings.
Advised on suitable amenities for clients, improving service delivery.
Exhibited calm demeanor in high-pressure situations, resolving conflicts effectively.
Team Member
Whataburger
San Antonio, USA
07.2023 - 05.2024
Directed team operations to ensure timely order fulfillment and effective resolution of customer concerns.
Conducted inventory assessments, developed schedules, and managed cash handling procedures.
Monitored food items for expiration dates to guarantee freshness and safety compliance.
Evaluated employee strengths and weaknesses to optimize labor deployment strategies.
Assessed company operations for adherence to safety standards and regulatory requirements.
Trained new team members utilizing approved training materials and methods.
Cashier
U-Haul Moving and Storage
San Antonio, USA
05.2023 - 08.2023
Facilitated truck rentals and storage unit agreements for customers.
Managed inventory, processed payments, and conducted collection calls.
Addressed customer inquiries and delivered accurate store information.
Kennel Technician
Bulletproof Dog Training
San Antonio, USA
04.2023 - 07.2023
Maintained clean kennels while adhering to medication and feeding routines for each dog.
Conducted regular inspections of kennels to identify health hazards and maintenance issues.
Performed minor grooming services, including brushing fur coats to ensure proper hygiene.
Team Member
Whataburger
San Antonio, USA
02.2022 - 04.2023
Facilitated customer orders while managing food production and preparation lines.
Enhanced teamwork and multitasking skills in a high-pressure environment.