Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Carter

Louisville,KY

Summary

Accomplished Reservation Manager at U Haul Co, adept at prioritization and scheduling to optimize customer service excellence. Successfully managed equipment placement and reservations, enhancing operational efficiency. Proven ability to resolve complex issues with professionalism, leveraging strong communication skills.

Overview

7
7
years of professional experience

Work History

Reservation Manager

U Haul Company
05.2021 - Current
  • Schedule customers reservations for U Haul trucks and towing equipment.
  • Help U-Haul dealers with equipment and reservation management and placement.
  • Help direct incoming customers equipment to areas based on customer demand

Customer Support Representative

Indiana 811
04.2018 - 08.2025
  • Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
  • Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
  • Balanced multiple priorities while maintaining a focus on excellent communication skills and attention to detail.
  • Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.

Education

GED -

Butler High School
Louisville

Skills

  • Customer service
  • Prioritization and scheduling
  • Customer service excellence

Timeline

Reservation Manager

U Haul Company
05.2021 - Current

Customer Support Representative

Indiana 811
04.2018 - 08.2025

GED -

Butler High School

Similar Profiles

CREATE PROFILE
Lisa Carter