Kiera Hardison
Stephenville
Summary
Professional sales expert with strong record of driving sales and customer satisfaction. Skilled in negotiation, client relationship management, and closing deals. Highly collaborative team player focused on results, adaptable to changing market conditions, and consistently reliable. Strong communication, problem-solving, and customer service skills.
Overview
7
7
years of professional experience
Work History
Certified Automotive Sales Professional
Triple Crown Ford
Stephenville, TX
01.2025 - Current
- Conducted thorough consultations with customers, utilizing active listening to accurately determine vehicle needs.
- Negotiated pricing and terms to close sales while to be beneficial for the dealership while ensuring customer satisfaction.
- I built and maintained long-term client relationships to generate repeat business as well as referrals.
- Executed daily CRM operations to ensure accurate tracking of lead sources and effective follow-up on sales pipeline activities.
- Engaged in ongoing training to enhance product knowledge, facilitating comprehensive demonstrations of vehicle features and technology.
Server and Bartender
Canyon West Golf Club
Weatherford, TX
09.2024 - 01.2025
- Facilitated timely delivery of food and beverages to diners, enhancing overall dining experience and swiftly resolving any customer concerns.
- Processed cash and credit payments, consistently balancing drawers to uphold operational efficiency.
- Trained new servers on menu items, service protocols, and best practices for guest engagement.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Office Assistant
Lovell Lawn & Landscape
Stephenville, TX
06.2023 - 09.2024
- Handled and routed incoming customer inquiries, ensuring accurate and timely delivery of messages to relevant departments.
- Executed processing of financial documents, including invoices and payroll, ensuring meticulous attention to detail and organization.
- Provided direct support to colleagues by storing and tracking key documents, and ensuring they had the tools and supplies necessary to adequately fulfill their duties.
- Contributed to a positive work environment by fostering open communication among colleagues.
Receptionist
U.S. Sand and Gravel
Stephenville, TX
11.2022 - 06.2023
- Streamlined client interactions by providing assistance with purchases, coordinating future delivery schedules, and handling payment transactions.
- Executed effective prioritization strategies to enhance focus and productivity across concurrent projects.
- Demonstrated an inviting presence to strengthen connections and promote a positive work environment among customers and colleagues.
- Partnered with team members to address customer concerns and execute various event initiatives.
Manager
A&D Tests Inc.
Stephenville, TX
12.2021 - 11.2022
- Articulated company goals and priorities to team members, fostering alignment and collaboration.
- Conducted regular assessments to identify employee issues and initiated solutions, promoting a supportive and positive workplace culture.
- Managed ongoing collaborations with numerous companies, enhancing workforce development through aiding in certain aspects of employee on-boarding processes.
- Analyzed and addressed emerging problems within the office, utilizing company resources to implement swift resolutions.
Qualified Mental Health Professional
Covenant Kids Family Services
Fort Worth, TX
08.2021 - 12.2021
- Conducted comprehensive assessments and developed tailored treatment plans to provide effective therapy sessions for individuals.
- Orchestrated collaborative care efforts for clients in community environments to enhance mental health support.
- Guided clients in developing life and behavioral skills, fostering trust and effective communication.
- Provided crisis intervention and de-escalation techniques during acute episodes to maintain safety.
- Facilitated coordination of care with other providers such as psychiatrists, primary care physicians, and social workers.
Ranch Hand
Champion Embryo Transfer Services
Lipan, TX
01.2019 - 09.2019
- Managed the care of over 100 recipient mares and several foals, adapting approaches to meet varying temperamental and nutritional requirements.
- Supported embryo transfer procedures and ensured optimal veterinary care to maintain horse health and well-being.
- Tracked and organized comprehensive data on mare health, reproductive cycles, feeding regimens, and behavioral patterns.
- Executed physically demanding tasks, including lifting heavy loads and restraining horses, while maintaining high energy levels.
Education
Bachelor of Science - Psychology
Tarleton State University
Stephenville, TX05-2021
Skills
- Effective communication
- Extensive sales background
- Customer Service
- In-depth product knowledge
- Effective leadership
- Quickbooks
- Proficient in Microsoft Office
- Inventory
- Relationship Management
- Computer Literacy
- Adaptability to change
- Data-driven decision making
- Target achievement
- Social Media
- Problem Solving
- Strong negotiation skills
Timeline
Certified Automotive Sales Professional
Triple Crown Ford
01.2025 - Current
Server and Bartender
Canyon West Golf Club
09.2024 - 01.2025
Office Assistant
Lovell Lawn & Landscape
06.2023 - 09.2024
Receptionist
U.S. Sand and Gravel
11.2022 - 06.2023
Manager
A&D Tests Inc.
12.2021 - 11.2022
Qualified Mental Health Professional
Covenant Kids Family Services
08.2021 - 12.2021
Ranch Hand
Champion Embryo Transfer Services
01.2019 - 09.2019
Bachelor of Science - Psychology
Tarleton State University