Kiera Hood
Wilmington,North Carolina
Summary
Mission-driven Certified Regulatory Compliance Manager, (CRCM), with over 13 years of experience in managing compliance programs for large banks in asset size $211-$546 Billion and community banks, ensuring they are functioning in complete compliance with financial rules and regulations (Federal Reserve System, OCC, and FDIC). Excellent communications skills, allowing for the cultivation of positive and mutually beneficial business relationships, while maintaining ethical values.
Overview
13
13
years of professional experience
Work History
Compliance Officer, AVP
Truist Bank
Wilmington, NC
10.2021 - Current
- Developed strategic qualification leveraging excel to streamline review 16k+ transactions Loans, Investments, Services, Grants developing a High/Low Report
- Project Managed Performance Context for Key Rated Areas validating 100+ Impact Stories over a 3year exam cycle
- Designed Record Retention procedure to align with enterprise retention policy and managed annual review of exam documentation and data bases
- Designed a compliance library maintaining superior knowledge of current banking laws and regulations including CRA,HMDA, UDAPP, Reg Z, BSA, AML
Virtual Compliance Officer
Review Alliance
Wilmington, NC
06.2021 - 10.2021
- Designed consumer compliance management system for 3 community banks with, and lead regulatory exam reviews including CRA, Fair Lending, and prepare of BSA/AML
- Built and Performed testing schedule through monthly documentation sampling and testing for Consumer Deposit, Consumer Lending, Privacy and UDAPP Laws
- Performed Risk Assessments and reported monthly findings to Senior Management and the Board of Directors advising on controls and monitoring implementation
- Consulted with community bank on market expansion project in the opening of 2 low-moderate full-service branch openings, mitigating risk of potential red-lining and disparate treatment in marketing and products
Relationship Manager, AVP
Fifth Third Bank
Charlotte, NC
10.2019 - 06.2021
- Subject matter expert on Community Reinvestment Act to provide valuable regulatory compliance advice to the business unit management regarding policies, controls, and procedure.
- Lead the execution of CRA community development signature service program resulting in 300% KPI in southern markets
- Communicate with internal and external business partners to ensure engagement of CRA program outreach initiatives include associated correspondence, training, budgeting, and marketing
- Manage existing community partner relationships and identify potential relationship resulting in 2 national partners piloting a financial education program for 500+ students in low-moderate income areas
Compliance Officer
Fifth Third Bank
Charlotte, NC
10.2016 - 10.2019
- Devise strategies to improve reporting processes and risk controls produced 93% data accuracy and completeness within 900 business day timeframe.
- Managed the CRA Community Development (CD) data and transactions (loans, investments, services) for 5 key rated areas and provided self-assessment risk matrix reporting resulting in Outstanding Regulatory CRA Rating
- Served on 3 compliance software vetting committees resulting in long-term contracts
Assistant Center Manager
Fifth Third Bank
Loveland, Ohio
05.2010 - 10.2016
- Earned President's Circle Award, placed 2nd in Bancorp footprint for top Revenue Growth by KPI (2017 and 2018)
- Conducted periodic Internal Compliance Testing scores regulatory compliance resulting in 87%-92% Internal Score
- Served as subject matter expert on compliance laws and regulations BSA/AML, Reg CC, Reg DD, Reg Z, HMDA, UDAPP
- Managed a branch staff of 4 part-time and 5 full-time employees providing coaching annual reviews
Education
Certified Regulatory Compliance Manager CRCM
American Banker's Association
2020
Lean Six Sigma Yellow Belt -
Fifth Third Bank
2019
Bachelor of Science - Communications
Wright State University
2015
Skills
- Regulatory Interpretation & Application
- Regulatory Compliance Testing
- Risk Management
- Microsoft Efficient (Teams, Excel, Powerpoint, Word)
- Excellent Communication & Written Skills
- Data Analytics
- Project Management
- CRA Wiz, Kadince, Compliance Online Portal
Timeline
Compliance Officer, AVP
Truist Bank
10.2021 - Current
Virtual Compliance Officer
Review Alliance
06.2021 - 10.2021
Relationship Manager, AVP
Fifth Third Bank
10.2019 - 06.2021
Compliance Officer
Fifth Third Bank
10.2016 - 10.2019
Assistant Center Manager
Fifth Third Bank
05.2010 - 10.2016
Certified Regulatory Compliance Manager CRCM
American Banker's Association
Lean Six Sigma Yellow Belt -
Fifth Third Bank
Bachelor of Science - Communications
Wright State University
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