Overview
Work History
Education
Accomplishments
Certification
Timeline

Kiera Keane

Life Time
Huntington Station,NY
1
Certification
9
years of professional experience

Work History

Membership Concierge

4 Years 11 Months
Life Time | 09.2021 - Current
  • Delivered exceptional customer service, enhancing guest experiences and satisfaction.
  • Developed knowledge of services offered, effectively educating members on fitness programs and amenities.
  • Collaborated with staff to resolve issues promptly, fostering a positive environment for all visitors.

Account Manager

4 Months
Life Time | 04.2021 - 08.2021
  • Cultivated strong client relationships to enhance customer loyalty and retention.
  • Developed tailored account strategies to meet diverse client needs and drive satisfaction.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Kids Supervisor

3 Years 11 Months
Life Time | 05.2017 - 04.2021
  • Supervised daily operations, ensuring compliance with safety protocols and company standards.
  • Collaborated with management to develop strategic initiatives aimed at improving overall member satisfaction.
  • Led team in delivering exceptional customer service and maintaining high satisfaction levels.

Summer Camp Supervisor

3 Months
Life Time | 06.2020 - 09.2020
  • Developed and implemented activity schedules to enhance camper experience and participation.
  • Supervised daily camp operations, ensuring safety and engagement for over 100 campers each day.
  • Coordinated communication between parents and staff to address concerns and provide updates.

Education

Bachelor of Arts - Strategic Communications & Digital Media

Saint Bonaventure University | Olean, NY | 05-2019

Bachelor of Science - Nursing

University of Mount Saint Vincent | Riverdale, NY | 05-2026

Accomplishments

    Fundamentals of Nursing- Saint Joseph's Medical Center

    Medical/Surgical - New York Presbyterian Weill Cornell

    Maternity- Bronx Care Health System

    Pediatrics- Elizabeth Seton Children's Hospital

    Psych- New York Presbyterian Westchester Behavioral Health Center

    Capstone- Jacobi Medical Center

Certification

  • Registered Nurse
  • American Heart Association (AHA) BLS
  • Member of the Association of periOperative Nurses (AORN)

Timeline

Membership Concierge

Life Time
09.2021 - CurrentRead More

Account Manager

Life Time
04.2021 - 08.2021Read More

Summer Camp Supervisor

Life Time
06.2020 - 09.2020Read More

Kids Supervisor

Life Time
05.2017 - 04.2021Read More

University of Mount Saint Vincent

Bachelor of Science from Nursing
Read More

Saint Bonaventure University

Bachelor of Arts from Strategic Communications & Digital Media
Read More
Kiera Keane