Kiera K. Wright

In this position i coordinated with team members to streamline pick-and-pack operations, ensuring timely shipment of products and reduced order processing time and increased accuracy in shipments.

At Whole Foods Market, I am responsible for organizing and executing shopping trips for clients, managing scheduling, and handling transportation arrangements. I develop and maintain detailed client profiles, ensuring that their style preferences, sizes, and budget requirements are met with precision.

While working at Target, I provided outstanding customer service by efficiently addressing complaints and inquiries, ensuring a seamless shopping experience. I handled returns and exchanges with professionalism, facilitating positive resolutions that benefited both the customer and the company.

In my role at Alorica, I effectively managed customer complaints, offering appropriate solutions to enhance satisfaction and retention. My strong knowledge of company products and services allowed me to assist customers accurately, addressing their inquiries and concerns with expertise.

As a Cashier Team Lead at Publix, I trained and mentored over five sales associates, emphasizing sales techniques and exceptional customer service. I implemented and upheld cash handling policies, ensuring the security and accuracy of transactions while fostering a productive work environment.