Kiera Robinson

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondences
• Utilized QuickBooks Online for efficient bookkeeping.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Improved team morale and cohesion with regular team-building activities and open communication channels.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.

Oversaw operations within QuickBooks online.

Ensured accurate invoice handling.

Managed scheduling of calls, meetings, and appointments.

Sent emails to clients and vendors daily.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Managed acquisition of necessary materials.
• Organized client meeting schedules.
• Ensured daily refresh of online content and video materials.

Supervised children from infancy to early teens.

Designed nutritious meal plans for snacks and lunch.

Managed communication through calls and emails effectively.

Organized center tours.

Handled weekly transactions for copays and transportation payments.

Led structured morning circle time activities.

Executed tasks using QuickBooks online effectively.

Handled bank deposits.

Conducted interviews to evaluate and select qualified candidates.

Monitored and enforced safety measures for all personnel and children.

Conducted regular cleaning and sanitizing activities.