Kiera Washington
Queens Village,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bank teller position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Receptionist
Quality Veterinary Care
10.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Collect Cash, Credit, Check payments, processed transactions and updated relevant records.
- Routed incoming mail and messages to relevant personnel without delay.
CEO
Feeling Bliss
05.2019 - Current
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Oversaw divisional marketing, advertising and new product development.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed data entry and completed proper paperwork.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
Graphic Designer
Jenn Studio 1
01.2020 - 07.2023
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects before rollout.
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
Tutor Mentor
Roy Wilkins Park
07.2018 - 06.2019
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Met with parents to discuss student progress and address concerns.
- Monitored student progress and provided feedback and support.
- Created personalized lesson plans to meet needs of diverse learners.
Education
Bachelor of Science - Animal Science
SUNY College of Agriculture And Technology At Cobleskill
Cobleskill, NY05.2020
High School Diploma -
John Bowne High School
Flushing, NY06.2016
Skills
- Accounting and Billing Software
- Supply Management
- Performance Improvement
- Prioritization
- Microsoft Office
- Document Control
- Calendar Management
- Manage Files
- Budgeting and Variance Analysis
- Creating Customized Learning Plans
- Creative Writing
- Creative Thinking
Affiliations
Iota Kappa Sigma Inc.
CEO of Feeling Bliss
Feeling Bliss LLC is Company founded in 2019 that provides wellness and service through the acts of live communication, imaging , poetry, shopping and references to help inspire the interaction of the mind, body and soul (books, music, food, etc) . We want to promote mental health awareness in order for one to discover their bliss and reach their full potential of greatness. Bliss is the art of joy and pure happiness. The stage in which someone is living in their heavenly state of mind by identifying their peace and living through their purpose. Our motto is "Live Life Gracefully".
Timeline
Receptionist
Quality Veterinary Care
10.2021 - Current
Graphic Designer
Jenn Studio 1
01.2020 - 07.2023
CEO
Feeling Bliss
05.2019 - Current
Tutor Mentor
Roy Wilkins Park
07.2018 - 06.2019
Bachelor of Science - Animal Science
SUNY College of Agriculture And Technology At Cobleskill
High School Diploma -
John Bowne High School
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