Kieran Kerrigan
Mays Landing,NJ
Summary
Proven hospitality professional with extensive experience, notably at Golden Nugget Casino, excelling in customer service and cleanliness standards. Demonstrated ability to enhance guest satisfaction and streamline operations, leading to increased efficiency. Skilled in multitasking and fostering positive guest experiences, with a strong focus on achieving results through reliability and hospitality service expertise.
Overview
4
4
years of professional experience
Work History
Banquet Food Server
Golden Nugget Casino
07.2024 - Current
- Carried out professional service, retaining polite and friendly approach at all times.
Restaurant Waiter
Bocca Coal Fired Bistro
01.2024 - Current
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
Banquet Food Server
Resorts Casino
11.2022 - Current
- Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
- Provided input on menu design based on firsthand experience with guest preferences and trends observed during previous banquets served at the venue.
- Ensured accurate billing for each event through meticulous record-keeping of orders placed during banquet functions.
- Proactively addressed potential concerns or issues by quickly notifying management and working together to find effective solutions.
- Supported banquet event planning by collaborating with the catering department to ensure seamless execution of events.
- Assisted in setup and breakdown of banquet spaces, ensuring timely preparation for events.
Restaurant Waiter
Broadway Burger Bar
07.2021 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Beach Attendant
Hard Rock Casino
05.2020 - 09.2021
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
Shift Leader Manager
Moes Southwest Grill
06.2020 - 05.2021
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
Education
High School Diploma -
Holy Spirit High School
Absecon, NJ06.2021
Skills
- Strong customer service
- Reliability and punctuality
- Cleanliness standards
- Flexible Schedule
- Proper grooming
- Hospitality service expertise
Timeline
Banquet Food Server
Golden Nugget Casino
07.2024 - Current
Restaurant Waiter
Bocca Coal Fired Bistro
01.2024 - Current
Banquet Food Server
Resorts Casino
11.2022 - Current
Restaurant Waiter
Broadway Burger Bar
07.2021 - 12.2023
Shift Leader Manager
Moes Southwest Grill
06.2020 - 05.2021
Beach Attendant
Hard Rock Casino
05.2020 - 09.2021
High School Diploma -
Holy Spirit High School
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