Kierra Davis
Houston
Summary
Professional and dependable employee with 4 years of experience in security, providing excellent customer service, resolving conflicts, and maintaining safety in fast-paced environments. Skilled at communicating effectively, managing multiple responsibilities, and remaining calm under pressure. Seeking a remote work opportunity where I can apply my strong organizational, problem-solving, and people skills while growing in a new career.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Security
11.2018 - 05.2026
- Assisted hundreds of customers and visitors by answering questions and providing directions in a professional manner.
- Resolved customer concerns using active listening and effective problem-solving techniques.
- Maintained a calm and courteous demeanor while handling high-stress situations.
- Completed detailed reports with accuracy and attention to detail.
- Coordinated with team members and management to ensure efficient operations.
- Responded promptly to incidents and customer requests, providing timely resolutions.
- Built positive relationships with customers through respectful and professional communication.
Security Officer
Contemporary Services Corporation
02.2017 - 11.2018
- Conducted walk through observations
- Monitored client sites and property, while providing protection to employees, customers, and guests.
- Warned persons of rule infractions or violations, apprehended or evicted violators from premises, using force when necessary.
Warehouse
UPS
09.2016 - 02.2017
- Prepared trucks for delivery using efficient time management.
- Responsible for sorting and distributing incoming and outgoing mail (Local/UPS/FEDEX).
- Loaded and unloaded parcels and packages on and off planes or trucks under instructions receive from the supervisors.
Wheelchair Attendant
Gateway
08.2015 - 09.2016
- Assisted and transported airline passengers requiring wheelchair assistance
- Transported and assisted passengers carefully and courteously throughout the airport and made sure passengers get to the gate when they were flying out of the airport.
- Assisted passenger with their luggage from the baggage carousels and to their final destinations.
Sales Associate
Walmart
03.2014 - 06.2015
- Interacted with customers to provide information in response to inquiries about products and services.
- Pulled merchandisers for customers if not available to them on the retail sales floor.
Education
High School Diploma -
Knowledge Empowerment High School
Skills
- Critical Thinking/Complex Problem Solver
- Monitoring Surveillance Equipment
- Restraining Trespassers
- TABC Trained
- Permitting Entry
- Data Entry
- Dispatching
- Customer Service
- Preventing risk and deterring crime
- Attention to Detail
- Able to Communicate Effectively
- Training Security Officers
- Organizational & Multi-tasking Skills
Timeline
Security Officer
Allied Security
11.2018 - 05.2026
Security Officer
Contemporary Services Corporation
02.2017 - 11.2018
Warehouse
UPS
09.2016 - 02.2017
Wheelchair Attendant
Gateway
08.2015 - 09.2016
Sales Associate
Walmart
03.2014 - 06.2015
High School Diploma -
Knowledge Empowerment High School