Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kierra English

Las Vegas,NV

Summary

Highly energetic professional seeking a career where my skills and unique experiences can be exhibited and add value in a team-oriented environment. Willing to take on added responsibility and leadership positions to meet tight deadlines.

Overview

6
6
years of professional experience

Work History

Guest Services Supervisor

Lee Canyon
12.2021 - Current
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined check in and check out processes for increased efficiency and reduced wait times.
  • Processed approx. 1500+ clients on daily basis.
  • Developed strong relationships with local businesses, securing discounts and special offers for resort guests.
  • Provided coaching and monitoring to new hires, contributing to their successful integration into th team.
  • Approved regular payroll submissions for employees.

JR. Account Manager / Marketing Manager

She’s Rare Beauty Bar
06.2020 - 11.2021
  • Increased brand awareness by developing and implementing strategic marketing campaigns
  • Boosted sale performance through creation of engaging promotional materials and targeted advertising strategies
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.

Assistant Store Manager

RUE 21
10.2017 - 05.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Education

Sociology -

University of Nevada, Las Vegas
Las Vegas, NV
05.2025

Skills

  • Operations Management
  • Sales Planning
  • Implementing Policies
  • Guest Accommodations
  • Customer Relationship Management
  • Conflict Management
  • Team Management

Websites

Timeline

Guest Services Supervisor

Lee Canyon
12.2021 - Current

JR. Account Manager / Marketing Manager

She’s Rare Beauty Bar
06.2020 - 11.2021

Assistant Store Manager

RUE 21
10.2017 - 05.2020

Sociology -

University of Nevada, Las Vegas

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Kierra English