Kierra Evans
Douglasville,GA
Summary
Compassionate Treatment Coordinator known for high productivity and efficient task completion. Possess specialized skills in patient communication, treatment planning, and insurance coordination. Excel in empathy, problem-solving, and teamwork to effectively meet patient needs and support clinic operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Austell Dental Excellence
Austell, GA
12.2023 - Current
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Worked closely with medical billing department to ensure accurate coding of all services provided.
- Conducted financial counseling sessions for new and existing patients.
- Functioned as team leader and organized all treatment and placement activities
- Completed insurance verifications and claim forms for patient intake and processing.
Assistant Manager
Tasty Catering
Douglasville, GA
12.2018 - 01.2024
- Assisted in recruiting, training, and scheduling staff members.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Created weekly work schedules for all restaurant personnel.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Monitored customer service standards and took corrective action when needed.
Surgical Technologist
AOFS
Austell, GA
12.2016 - 02.2018
- Prepared and maintained sterile field for surgical procedures.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Transported patients to operating room before surgery and monitored vital signs throughout procedure.
- Reviewed patient charts for information regarding allergies or medical conditions that could affect the outcome of surgery.
- Completed documentation related to patient care, such as recording vital signs or documenting medications administered.
- Cleansed and disinfected operating rooms after procedures were completed.
Education
Certificate - Dental Assistant
Everest College - Alhambra
Atlanta, GA02-2015
Associate of Science - Dental Hygiene
West Georgia Technical College
La Grange, GASkills
- Exam Room Preparation
- Insurance Verification
- X-ray interpretation skills
- Financial Counseling
- Secretarial duties
- Manual Dexterity
Certification
- CPR certified
- Eaglesoft
- 50+wpm
- OSHA/HIPPA Trained
- Time management
References
References available upon request.
Timeline
Treatment Coordinator
Austell Dental Excellence
12.2023 - Current
Assistant Manager
Tasty Catering
12.2018 - 01.2024
Surgical Technologist
AOFS
12.2016 - 02.2018
Certificate - Dental Assistant
Everest College - Alhambra
Associate of Science - Dental Hygiene
West Georgia Technical College
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