Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Kierra Lewis

Kierra Lewis

Child Support Counselor
TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Child Support Counselor

Maximus
03.2023 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Tax Preparer

City Of Memphis
06.2021 - 02.2023
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Direct Support Professional

MSHN
02.2017 - 05.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Education

Millington Central High School
Millington, TN
05.2009

Skills

  • Child Support Specialist
  • Counseling
  • Public speaking ability
  • Office Administration
  • Social Work
  • Case management proficiency

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Child Support Counselor

Maximus
03.2023 - Current

Tax Preparer

City Of Memphis
06.2021 - 02.2023

Direct Support Professional

MSHN
02.2017 - 05.2020

Millington Central High School

Similar Profiles

CREATE PROFILE
Kierra LewisChild Support Counselor