Kierra MeNulty
Chicago,IL
Summary
Dynamic professional with a proven track record at Sedgwick Claims Management, excelling in conflict resolution and data entry. Adept at managing high-stress situations while delivering empathetic service. Skilled in front desk operations and proficient in Microsoft Office Suite, ensuring efficient and organized customer interactions. Committed to fostering a welcoming environment.
Overview
3
3
years of professional experience
Work History
Leasing Agent Assistant
Mfort
11.2024 - Current
- Provide exceptional front-line customer service while managing calls, logging packages, and handling maintenance requests in a residential setting
- Assist with leasing duties including scheduling tours, processing applications, and preparing lease agreements for prospective tenants
- Coordinate with building staff to ensure timely unit readiness, move-ins, and maintenance follow-ups
- Maintain organized front desk operations and uphold building security protocols with a professional, service-oriented approach
Care Team Casualty Representative
Sedgwick Claims Management Services Inc.
03.2022 - 11.2024
- Managed incoming calls for multiple client accounts, assisting customers with claims
- Provided information regarding benefits, required documentation, timelines, and claim status
- Documented all interactions accurately in compliance with company policies
- Delivered empathetic and professional service in high-stress situations
Education
Bachelor Of Arts - Public Relations
National Louis University
Chicago, IL06.2022
Skills
- Conflict Resolution
- Data Entry & Recordkeeping
- Time Management & Prioritization
- Front Desk & Reception Operations
- Microsoft Office Suite (Word, Excel, Outlook)
Timeline
Leasing Agent Assistant
Mfort
11.2024 - Current
Care Team Casualty Representative
Sedgwick Claims Management Services Inc.
03.2022 - 11.2024
Bachelor Of Arts - Public Relations
National Louis University
Similar Profiles
Nakiya RatcliffeNakiya Ratcliffe
Residential Concierge Security FT Swing Shift at MfortResidential Concierge Security FT Swing Shift at Mfort
Tiara BrownTiara Brown
Concierge at MFort Security ServicesConcierge at MFort Security Services
Diamond MossDiamond Moss
Security Front/Concierge at MFort Security ServicesSecurity Front/Concierge at MFort Security Services
Benjamin GroeperBenjamin Groeper
Account Manager at EJOT ATF, LPAccount Manager at EJOT ATF, LP
Teige PayneTeige Payne
Student Fellow at Illinois Institute of TechnologyStudent Fellow at Illinois Institute of Technology