Summary
Overview
Work History
Education
Skills
Timeline
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Kierra Smith

Winder,GA

Summary

Proven track record of enhancing customer loyalty at Adventure Bags Inc by delivering exceptional service and developing strong client relationships. Skilled in customer interaction and computer tasks, I excel in creating engaging environments and resolving issues efficiently. My dedication to detail and team collaboration has significantly contributed to improved customer experiences.

Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in a associate role.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Highly efficient, and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Associate

Adventure Bags Inc
06.2024 - 07.2024
  • Increased repeat business through outstanding customer service and attention to detail.
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Delivered effective safety debriefings to guests to promote safe environment.
  • Developed strong rapport with clients through attentive listening skills while addressing concerns or answering questions related to the adventure experience.
  • Assisted in the development of marketing materials highlighting unique offerings within the company''s adventure portfolio.
  • Developed positive relationships with clients by creating an inclusive, engaging environment during guided tours.

Cashier

Firehouse Subs
09.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Winder Barrow High School
272 N Fifth Ave,Winder Ga
05-2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Multitasking and organization
  • Customer interaction
  • Team collaboration
  • Client engagement

Timeline

Associate

Adventure Bags Inc
06.2024 - 07.2024

Cashier

Firehouse Subs
09.2021 - 03.2022

High School Diploma -

Winder Barrow High School
Kierra Smith