Kierrah Mack
Medely
Dallas,TX
1
Certification
11
years of professional experience
Travel Medical Assistant supporting triage, injections, Foley catheter removal, and ordered testing across multiple care sites. Coordinates patient check-in and front-desk flow while assisting providers with exam-room prep and same-day clinical tasks. Connects referrals and prior authorizations to keep care moving for patients with complex needs.
Work History
Travel Medical Assistant
1 Year 1 Month- Travel to different locations and perform duties such as but not limited to, Triage patients, injections, remove foley catheter. run test ordered by provider and front desk duties.
- Provided comprehensive medical assistance to patients in various healthcare facilities across multiple locations
- Assisted in the coordination of patient referrals to specialists or diagnostic imaging centers as required including prior authorization
- Collaborated with interdisciplinary teams to ensure seamless delivery of care for patients with complex needs
- Crossed trained patient service representative, check patients in and out. Answer incoming calls
Medical Assistant
2 Years 11 Months- Take vital signs manually such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Respond quickly during emergencies or urgent situations within the clinic
- Contribute to a positive work environment through effective communication with colleagues
- Manage patient scheduling and appointment coordination, ensuring efficient flow of daily operations
- Performed various laboratory tests such as blood draws, urinalysis, and EKGs with a high level of accuracy
- Prior authorization
Team Lead Medical Assistant
2 Years 9 Months- Managed inventory of medical supplies by regularly checking stock levels, placing orders when necessary, and organizing storage areas
- Developed and implemented infection control protocols to ensure compliance with safety standards and prevent the spread of infections
- Maintained inventory of medical supplies and equipment, monitoring stock levels to ensure availability for patient care needs
- Supervised a team of medical assistants, providing guidance and support in daily tasks and ensuring efficient workflow
- Implemented electronic health record system, improving accuracy of patient records and streamlining documentation process
Patient Care Coordinator
5 Years 2 Months- Managed patient check-in and check-out process, ensuring accuracy of demographic information and insurance verification
- Scheduled appointments for patients, optimizing provider schedules to maximize efficiency
- Responded to patient inquiries via phone, email, and in-person, providing exceptional customer service and resolving issues promptly
- Verified insurance coverage and obtained pre-authorization for procedures or treatments as needed
- Managed billing processes including collecting co-pays, processing payments, and reconciling accounts
- Referred patients to appropriate health care services or resources.
Externship
1 Month- Medical assistant
- Prior authorizations
- Provided support during therapy sessions by administering behavioral assessments and monitoring progress over time
- Maintained accurate records of test results and client information in compliance with confidentiality guidelines
- Participated in case conferences or team meetings to discuss evaluation findings and treatment planning strategies
- Ensured confidentiality by securely storing client records and following HIPAA regulations
Education
Diploma - Medical
High school diploma
Skills
Patient triage
Blood draws
Vital sign monitoring
Infection control protocols
EKG testing
Appointment scheduling
HIPAA compliance
Insurance verification
Insurance prior authorizations
Data entry
Certification
- BLS Certification
- CPR Certification
- CCMA Certification
WILLING TO RELOCATE
Dallas, TX
Timeline
Travel Medical Assistant
Medely
07.2025 - CurrentRead More
Medical Assistant
HealthCore physicians
01.2023 - 12.2025Read More
Team Lead Medical Assistant
Care Now
08.2020 - 05.2023Read More
Patient Care Coordinator
PrimaCare Medical Centers
06.2015 - 08.2020Read More
Externship
North Texas Center for Pain Management
05.2015 - 06.2015Read More
Berkner High School
High school diploma
Read More
Concorde Career College
Diploma from Medical
Read More