Overview
Work History
Education
Skills
Timeline
Generic

Kiersen Easley

Ackerman,MS

Overview

2
2
years of professional experience

Work History

Ticket Sales Supervisor

Whitetails Unlimited Mississippi
07.2022 - Current
  • Enhanced customer satisfaction by efficiently handling ticket sales inquiries and providing accurate event information.
  • Analyzed sales trends to identify opportunities for improvement in pricing strategies or promotional campaigns.
  • Monitored inventory levels to ensure availability of tickets for all scheduled events.
  • Increased repeat business by building rapport with customers through exceptional service experiences.
  • Enhanced team performance through training, close monitoring and support of new agents.

Barista Shift Supervisor

The Coffee Shop
08.2021 - 07.2022
  • Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Monitored food preparation, production, and plating for quality control.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.

Education

Dual Credit Student During High School -

Holmes Community College
Goodman, MS

Associate of Arts - Special Education

East Mississippi Community College
Mayhew, MS
05.2024

High School Diploma -

Choctaw County High School
Ackerman, MS
05.2022

Skills

  • Time Management
  • Team Management
  • Presentation Design
  • Coaching and Mentoring
  • Adaptability
  • Attention to Detail
  • Staff Training

Timeline

Ticket Sales Supervisor

Whitetails Unlimited Mississippi
07.2022 - Current

Barista Shift Supervisor

The Coffee Shop
08.2021 - 07.2022

Dual Credit Student During High School -

Holmes Community College

Associate of Arts - Special Education

East Mississippi Community College

High School Diploma -

Choctaw County High School

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Kiersen Easley