Kierstan Burke
Spokane,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Topicals Lead
Phat Panda
Spokane, Washington
05.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Proposed innovative ideas and solutions that improved team collaboration and outcomes.
- Oversaw weekly order monitoring to ensure timely printing of manifests and box labels for shipping.
- Conducted weekly inventory and coordinated with management to maintain accurate stock levels in stores.
Support Staff
Finch Elementary School
09.2023 - 05.2025
- Monitored children's engagement, fostering positive interactions and play experiences.
- Monitored children's engagement, enhancing positive interactions and enriching play experiences.
- Guided volunteers and new staff on safety protocols and best practices, ensuring compliance and preparedness.
- Assisted in organizing recreational programs, fostering teamwork and developing social skills among children.
Insurance Sales Agent
Travelers Insurance
06.2016 - 05.2021
- Created personalized insurance plans that addressed specific client needs and preferences.
- Performed detailed assessments of client risk profiles and coverage requirements to ensure optimal policy alignment.
- Educated clients on policy benefits, terms, and conditions to enhance understanding.
- Collaborated with underwriters to ensure accurate risk evaluation and pricing strategies.
- Recognized and pursued cross-selling opportunities for additional insurance products, enhancing client portfolio value.
Beauty Sales Associate
Ed Wyse Beauty Supply
09.2014 - 06.2016
- Provided expert product knowledge to customers, enhancing their purchasing decisions and overall shopping experience.
- Assisted in visual merchandising, creating displays that drove customer engagement and boosted sales.
- Assisted in visual merchandising, creating appealing displays that increased customer engagement and sales.
- Trained new associates on product lines and sales techniques, ensuring consistent service standards across the team.
- Developed strong client relationships, fostering loyalty and repeat business through exceptional service.
Education
High School Diploma -
University High School
Spokane, WASkills
- Order monitoring
- Inventory management
- Data analysis
- Process improvement
- Customer relationship management
- Customer service
- Team collaboration
- Dispute resolution
- Team development
Timeline
Topicals Lead
Phat Panda
05.2025 - Current
Support Staff
Finch Elementary School
09.2023 - 05.2025
Insurance Sales Agent
Travelers Insurance
06.2016 - 05.2021
Beauty Sales Associate
Ed Wyse Beauty Supply
09.2014 - 06.2016
High School Diploma -
University High School