Kierstan Dahlin
Mason City
Summary
Dedicated Individual with strong customer service skills, effective communication, and problem-solving abilities. Committed to building customer relationships and ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Associate
Kohl's
Mason City
10.2025 - Current
- Provide customer service for sales, inquiries, complaints, and returns.
- Maintained and organized merchandise displays.
- Worked with other team members to ensure efficient operations.
- Built relationships with customers by providing friendly customer service.
Shift Leader
Orange Leaf Frozen Yogurt
Mason City
03.2025 - Current
- Handled cash register transactions accurately and efficiently during peak hours.
- Implemented cleanliness standards to maintain a hygienic work environment.
- Collaborated with management to enhance team performance and efficiency.
- Assisted in training new employees on shift operations.
Crew Member
Culver's
Mason City
02.2022 - 09.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Prepared and served food items according to quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely and effectively during meal preparation.
- Assisted in training new crew members on operational procedures.
- Collaborated with team members to ensure efficient service flow.
Education
North Iowa Christian School
Mason City, IASkills
- Flexible schedule
- Problem-solving
- Attention to detail
- Effective communication
- Customer service
- Employee training
Timeline
Associate
Kohl's
10.2025 - Current
Shift Leader
Orange Leaf Frozen Yogurt
03.2025 - Current
Crew Member
Culver's
02.2022 - 09.2024
North Iowa Christian School