Kiersten Chavez
Jarrell,TX
Summary
Adept Dental Assistant with a proven track record at Panama City Smiles, excelling in patient education and equipment sterilization. Demonstrated ability to enhance team collaboration and inventory management, ensuring top-notch patient services. Achieved a significant increase in patient satisfaction through meticulous sanitation protocols and efficient patient data gathering.
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
2
2
years of professional experience
Work History
Supervisor
WaterWorx Carwash
Panama City Beach, Florida
01.2025 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Trained new employees on company policies and procedures.
- Tracked progress on projects and provided timely feedback to staff members.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Dental Assistant
Panama City Smiles
Panama City, Florida
07.2024 - 09.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Sterilized instruments according to established guidelines and protocols.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
Blushing Brunette
Sales Associates,Cashier
Panama City Beach, Florida
05.2024 - 06.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Food Preparation Worker
Playa Bowls
Rosemary Beach, Florida
03.2024 - 04.2024
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Measured ingredients required for specific food items being prepared.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Performed additional tasks assigned by chef or supervisor.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Worked in fast-paced, ever-changing environment.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Housekeeper
Ascension Sacred Heart Bay
Panama City, FL
01.2024 - 03.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
High School Diploma -
Bay High School
Panama City, FL05-2024
Skills
- Instrument preparation
- Patient Education
- Patient Services
- Equipment Sterilization
- Inventory Management
- Sanitation protocols
- Team Collaboration
- Patient data gathering
- Employee training
- Project management
- Inventory management
- Customer service
- Workplace safety
- Time management
- Data entry
- Problem resolution
- Attention to detail
- Effective communication
- Creative problem solving
- Decision-making
- Staff management
- Training and mentoring
- Employee motivation
- Goal oriented
- Staff discipline
- Employee development
- Workflow management
- Inventory control
Timeline
Supervisor
WaterWorx Carwash
01.2025 - Current
Dental Assistant
Panama City Smiles
07.2024 - 09.2024
Blushing Brunette
Sales Associates,Cashier
05.2024 - 06.2024
Food Preparation Worker
Playa Bowls
03.2024 - 04.2024
Housekeeper
Ascension Sacred Heart Bay
01.2024 - 03.2024
High School Diploma -
Bay High School