Kiersten Clawson
Lafayette,IN
Summary
Dynamic professional with a strong background in customer service and leadership, honed at Crew Carwash. Proven ability to enhance customer engagement and streamline operations. Skilled in cash handling and time management, consistently delivering exceptional service while fostering positive relationships. Committed to creating safe and efficient environments in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Associate
Crew Carwash
Lafayette, IN
05.2024 - Current
- Assisted in daily operational tasks to maintain efficient workflow.
- Learned and applied safety protocols to ensure team compliance.
- Supported customer service initiatives by addressing inquiries and concerns.
- Operated carwash machinery, ensuring proper functionality and cleanliness.
- Participated in training sessions to enhance product knowledge and skills.
Coach
Elite Gymnastics Club
Lafayette, IN
02.2021 - Current
- Developed individualized training plans for gymnasts to enhance performance and skill progression.
- Conducted routine assessments to monitor athlete development and identify areas for improvement.
- Led group training sessions, fostering teamwork and encouraging a positive gym environment.
- Implemented safety protocols to ensure secure training practices during gymnastics sessions.
- Mentored junior coaches, providing guidance on best practices in gymnastics training techniques.
Waitress
Westside Diner
West Lafayette, IN
08.2022 - 10.2023
- Provided exceptional customer service to ensure guest satisfaction and repeat business.
- Accurately processed orders using POS system to enhance efficiency during peak hours.
- Maintained cleanliness and organization of dining area to create a welcoming environment for patrons.
- Trained new team members on menu items, service protocols, and safety procedures.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Caregiver
St. James Nursery
Lafayette, IN
09.2022 - 05.2023
- Assisted children with daily activities and personal care needs.
- Monitored children's behavior and development, reporting concerns to supervisors.
- Maintained a clean and safe environment for children to play and learn.
- Engaged children in educational and recreational activities, fostering creativity and social skills.
Education
West Lafayette Jr./Sr. Highschool
West Lafayette, INSkills
- Customer service
- Time management
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
Timeline
Associate
Crew Carwash
05.2024 - Current
Caregiver
St. James Nursery
09.2022 - 05.2023
Waitress
Westside Diner
08.2022 - 10.2023
Coach
Elite Gymnastics Club
02.2021 - Current
West Lafayette Jr./Sr. Highschool