KIERSTEN JOHANSEN
St. George
Summary
Motivated and dependable college student with a strong background in leadership and collaboration from active involvement in school organizations and team projects. Known for thriving in fast-paced environments and maintains a hardworking, positive attitude. Brings strong communication, time management, and multitasking skills, with a commitment to reliability and growth. Adaptable, engaged, and productive under pressure.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin' Donuts
St. George, UT
12.2025 - Current
- Prepared and served high-quality beverages to meet customer preferences.
- Operated coffee equipment, ensuring adherence to safety and cleanliness standards.
- Managed inventory levels and restocked supplies to maintain operational efficiency.
- Trained new baristas on beverage preparation techniques and customer service protocols.
Social Media Assistant
UNLV Admissions
05.2023 - 05.2025
- Created, scheduled, and monitored content on platforms including Instagram, TikTok, Twitter/X, and YouTube to promote university programs.
- Produced engaging posts and campaigns that aligned with admissions goals and university branding.
- Analyzed audience engagement and presented data-driven suggestions to improve performance.
- Developed and scheduled engaging content across multiple social media platforms to enhance student engagement.
Receptionist
Camping World
04.2022 - 08.2022
- Serve as the first point of contact for customers in person and over the phone, providing friendly and efficient service.
- Collaborate with sales and service departments to ensure seamless communication and customer satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Associate
In-N-Out Burger
02.2021 - 04.2022
- Delivered exceptional service in a fast-paced environment, ensuring accuracy and efficiency.
- Performed duties across multiple stations including food prep, cashiering, and drive-thru service.
- Maintained health, safety, and cleanliness standards consistently.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
Retail Associate
Khols
09.2020 - 01.2021
- Supported daily store operations including merchandising, cashiering, and customer assistance.
- Promoted loyalty programs and seasonal sales to increase store revenue.
- Handled transactions and returns with accuracy and professionalism.
- Organized merchandise displays to ensure optimal visibility and accessibility for shoppers.
Education
Radiography
Utah Tech University
St. George, UT05-2028
Trade School - Pharmacy Technician
Dixie Technical College
St. George, UT05-2026
Skills
- Customer Service
- Teamwork
- Effective Communication
- Front Desk Operations
- Time Management
- Critical Thinking
- Multitasking
- American Sign Language
Timeline
Barista
Dunkin' Donuts
12.2025 - Current
Social Media Assistant
UNLV Admissions
05.2023 - 05.2025
Receptionist
Camping World
04.2022 - 08.2022
Associate
In-N-Out Burger
02.2021 - 04.2022
Retail Associate
Khols
09.2020 - 01.2021
Trade School - Pharmacy Technician
Dixie Technical College
Radiography
Utah Tech University