Kiersten Ketcher
Nerve Renewal Now
Chouteau,OK
1
Certification
7
years of professional experience
Detail-oriented Medical Assistant with a strong background in direct patient care and administrative functions. Proficient in medical terminology, EMR management, and patient education, driving improved patient satisfaction and clinic efficiency.
Work History
Medical Assistant
6 Months- Greet patients warmly and ensure a smooth check-in process.
- Accurately record patient medical histories, vital signs, and other data into the electronic health record (EHR) system.
- Prepare patients for evaluations and treatments, including electrostimulation therapy.
- Administered electrostimulation therapy treatments under provider guidance, educating patients on procedure and benefits to enhance understanding and compliance.
- Administered injections according to provider prescriptions, following all safety protocols.
- Provided patients with comprehensive instructions on treatment plans, follow-up care, and post-visit recommendations to ensure clarity and adherence.
- Maintained cleanliness and organization of exam rooms, therapy equipment, and medical instruments to promote safe and efficient patient care.
- Schedule patient appointments and manage follow-ups for seamless care.
- Monitor and restock medical supplies and inventory to ensure clinic readiness.
- Ensure compliance with clinic protocols, HIPAA regulations, and patient safety standards.
Medical Assistant/Medical Office Manager
3 Years 6 Months- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Administered routine vaccinations and performed basic laboratory tests, ensuring compliance with health protocols.
- Educated patients on treatment plans and medication, enhancing understanding of their healthcare needs.
- Monitored inventory levels for medical supplies, ensuring availability while minimizing waste and costs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Nursing Assistant
1 Year 11 Months- Assisted nursing staff in patient care activities, ensuring comfort and safety during rehabilitation processes.
- Monitored vital signs and reported changes to healthcare team, maintaining high standards of patient observation.
- Documented patient progress and assisted with daily living activities, enhancing overall rehabilitation experience.
- Implemented infection control protocols, contributing to safe and sanitary environments for patients and staff.
Education
High School Diploma
Medical Billing And Coding
Medical Assistant
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
EMR / EHR
Direct patient care
Patient-focused care
Phlebotomy
Reliable team player
CPR
Immunization administration
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
- PT - Phlebotomy Technician
Timeline
Medical Assistant
Nerve Renewal Now
04.2026 - CurrentRead More
Medical Assistant/Medical Office Manager
Kroeker Family Care
10.2021 - 04.2025Read More
Nursing Assistant
St John Rehabilitation Hospital
11.2019 - 10.2021Read More
Community Care College
Medical Billing And Coding
Read More
Locust Grove High
High School Diploma
Read More
W.T.I
Medical Assistant
Read More