Hardworking and passionate job seeker with strong organizational and customer service skills eager to secure an entry-level position within the medical field. Ready to help a team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ambassador, Guest Services
Seaworld Entertainment
05.2023 - 12.2023
Provided excellent customer service to Seaworld park visitors within the park grounds in retail shop.
Handled high-pressure situations calmly and professionally, minimizing disruption or dissatisfaction among guests.
Created an inviting environment through attention to detail in lobby presentation and cleanliness standards.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed payments for purchases and completed inventory, and ensured products were restocked as needed.
Responded to customer requests for products, services, and company information.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Customer Service Representative
Schotts Meat Market
09.2020 - 07.2022
Handled a variety of responsibilities in a locally owned meat market in the Alamo Ranch area.
Provided excellent Customer service and sales for visiting customers looking to purchase items in store from food to retail items.
Assisted in preparing food for sale and presentation as needed.
Sanitized the work area daily at the end of the shift.
Maintained up-to-date knowledge of product and service changes.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Brennan High School
San Antonio, TX
06.2023
Skills
Patience and composure
Customer service expertise
Exceptional communication
Problem-solving abilities
Active Listening
Computer Proficiency
Money handling abilities
Microsoft PowerPoint
Microsoft Office Suite
Medical Terminology knowledge
Medical assistant front and back office experience