KIERSTEN VARGA
Scottsdale,AZ
Summary
Graduate of Grand Canyon University with a Bachelor's in Business Administration/Business Management. Completed undergraduate studies in just three years while competing as a full scholarship, division 1 athlete in beach volleyball. Former player for the USA National Beach Volleyball Team, bringing a mindset of seizing every moment to exceed expectations and drive business growth. Self-disciplined, motivated, and enthusiastic with strong leadership and time management skills. Skilled in building rapport with individuals of all backgrounds and ages. A team player seeking a career that allows me to leverage my education and athletic background while continuously growing and acquiring new skills to add value to my employer.
Overview
6
6
years of professional experience
Work History
Front Office Administrator/Sales Associate
Pearl Medspa
11.2023 - Current
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Optimized appointment scheduling to maximize productivity while minimizing conflicts or double bookings.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
- Interacted with customers by phone, email, or in-person to provide information.
- Edited documents to improve accuracy of language, flow, and readability.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Understood sales goals, planned and executed regular workload, met department and store sales goals and engaged guests.
- Achieved individual sales goals and customer service goals.
Realtor
Home Smart Realty
06.2021 - Current
- Educated clients on current real estate market conditions and answered questions
- Prepared contract documents, purchase/lease agreements, and closing statements
- Collaborated with sellers, coaching them through the selling process and coordinating open houses
- Developed positive relationships with lenders, appraisers, home inspectors, and escrow companies
- Actively followed up with prospects and hot leads throughout the sales process
- Maintained clientele by meeting needs and providing excellent customer service
- Verified and completed legal formalities prior to closing date
- Facilitated paperwork such as closing statements, deeds, contracts, purchase agreements, and leases
Guest Lead Manager
Altar'd State
06.2023 - 10.2023
- Supervised and trained retail staff, including hiring and performance evaluations
- Developed and implemented effective sales strategies to achieve targets
- Monitored inventory levels and ensure proper stock management
- Maintained a clean and organized store environment
- Handled customer complaints and resolved issues in a timely manner
- Stayed updated on industry trends and competitor activities
- Implemented marketing initiatives to drive customer traffic and increase sales
- Adhered to company policies and procedures, including safety and security protocols.
Child-Care Provider/Nanny
Busy Bees Babysitting
08.2018 - 05.2021
- Assisted children with homework assignments and special projects across multiple subjects
- Organized activities that enhanced children's physical, emotional, and social well-being
- Encouraged children to be understanding, patient, and work together with one another
- Supervised children engaged in physical activity, learning, and social skills with peers
- Created and implemented diverse educational strategies to boost development
- Assisted with light housekeeping duties as well as running errands
- Sanitized dishes, tabletops, and toys to prevent spreading of germs.
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ2020
ARIZONA SCHOOL OF REAL ESTATE & BUSINESS
Phoenix, AZLicensed Esthetician
G Skin & Beauty Institute
Chandler, AZSkills
- Leader
- Confident
- Organized
- Results-Driven
- Competitive
- Problem Solver
- Team Player
Academic Honors
- Dean's List Recipient Grand Canyon University
- Graduated from Prestigious Honor's College Grand Canyon University
- Valedictorian, 4.6 GPA Providence Christian H.S.
- National Honor Society Member Providence Christian H.S.
Athletic Honors
- GCU Beach Volleyball, Full Scholarship, Division 1 2018-2021
- USA Beach Volleyball National Team Member 2013-2017 (Olympic Training Center, Chula Vista, CA)
Volunteer Experience
- Habitat for Humanity
- Boys & Girls Clubs USA
- Feed My Starving Children
- YMCA
- Inspire Now Character Education H.S. Programs
- GCU Welcome Week Volunteer
Timeline
Front Office Administrator/Sales Associate
Pearl Medspa
11.2023 - Current
Guest Lead Manager
Altar'd State
06.2023 - 10.2023
Realtor
Home Smart Realty
06.2021 - Current
Child-Care Provider/Nanny
Busy Bees Babysitting
08.2018 - 05.2021
Bachelor of Science - Business Administration And Management
Grand Canyon University
ARIZONA SCHOOL OF REAL ESTATE & BUSINESS
Licensed Esthetician
G Skin & Beauty Institute
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