Kiersten Maria Ulversoy
Peachtree City,Georgia
Summary
Eager to fulfill a flight attendant opportunity by applying my knowledge of bar and service operations from my 3 year server experience in the restaurant industry. Dependable, quality-focused professional well-versed in serving food and beverages while maintaining cleanliness standards. A team player who is hardworking and energetic with a proven history of patron satisfaction.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Server/Cashier
Johnnys New York Style Pizza
Peachtree City, GA
04.2019 - Current
- Greeting customers.
- Multi-tasking by answering phones and managing to-go order preparations.
- Maintaining the bar and taking orders for guests.
- Social media coordinator for restaurant advertisements.
- Assisting with food preparation.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Keeping the restaurant front area clean and well-stocked.
- Mentor new team members on POS system operation and customer service strategies.
- Cultivate warm relationships with regular customers.
- Confer with cooks to produce accurate orders, verifying accuracy prior to bringing them to customers.
- Enhance dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Work flexible schedule and extra shifts.
- Document reservations, alerted servers and managers of large groups and prepared seating.
- Maintain order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sports and Events Photographer
Self Employed Services
Peachtree City, Georgia
05.2015 - Current
- Determine project goals, locations, and equipment needs by studying assignments and consulting with clients.
- Take pictures of individuals, families, and small groups, either in studio or on location.
- Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
- Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques.
- Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software.
- Review sets of photographs to select the best work.
MOID Special Education Teacher Assistant
Spring Hill Elementary School
Fayetteville, GA
08.2018 - 05.2019
- Assist classroom teacher in performing specific duties as assigned or undertaking specialized tasks to achieve and enhance instructional and behavioral objectives.
- Work with individuals, small groups, or large groups as assigned by teacher.
- Perform record keeping (i.e. Data collection, student files, checking papers, attendance, daily logs, etc.) to support the teacher in providing necessary records/materials.
- Monitor students during assigned periods within a variety of school environments to maintain a safe and positive learning environment.
- Assist physically and mentally challenged students with grooming, community accessibility, and other appropriate life skills as assigned by teacher (i.e.Feed, brush teeth, toileting, diapering, transferring to bus from wheelchairs, etc.).
- Kept classroom clean, neat and properly sanitized for student health and classroom efficiency.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Oversaw class of students in absence of instructor.
- Monitored student classroom and outdoors activities to promote student safety.
- Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
Membership/Greeter
Downtown YMCA Nashville
Nashville, TN
04.2016 - 05.2018
- Operate phones for forwarding calls, taking messages, and scheduling appointments for members.
- Assist potential members with membership procedures.
- Communicate with members in a friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Collect payments and record it to maintain a balance in the register.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Mentored newly hired employees on company policies and customer service techniques.
Child Care Assistant
Downtown YMCA Nashville
Nashville, TN
11.2015 - 05.2018
- Observe and monitor children’s play activities.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Support children’s emotional and social development, encouraging understanding of others and positive self- concepts.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands and share by leading by example.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Introduced children to educational games and activities to boost learning.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged good behaviors using positive reinforcement methods.
- Planned and guided age-appropriate tasks like reading, crafts,games, and activities.
- Monitoring infants with changing diapers and feeding them.
- Assisted children with putting on coats and cold-weather gear before leaving the daycare.
Pre-K Special Education Teacher Assistant
Pearre Creek Elementary School
Franklin, TN
01.2018 - 05.2018
- Assist classroom teacher in performing specific duties as assigned or undertaking specialized tasks to achieve and enhance instructional and behavioral objectives.
- Work with individuals, small groups, or large groups as assigned teacher.
- Assist with behavior modification as assigned by teacher.
- Record data for individual students, and assist with behavior modification.
- Assist students with personal care tasks, including but not limited to, lavatory, clothing, and hygiene.
- Monitor students during assigned periods within a variety of school environments to maintain a safe and positive learning environment.
- Assist students with mobility needs such as, lifting and positioning students, lifting in and out of wheel chairs; and loading and unloading on the bus.
Education
Early Childhood Education
Gordon State College
01.2011 - 01.2013
Associate of Arts degree - Digital Photography
Nossi College of Art Nashville
09.2014 - 04.2016
Skills
Staff Training
Customer assistance
Time management skills
Written and verbal communication
Safe verifications
Timeline
Server/Cashier
Johnnys New York Style Pizza
04.2019 - Current
MOID Special Education Teacher Assistant
Spring Hill Elementary School
08.2018 - 05.2019
Pre-K Special Education Teacher Assistant
Pearre Creek Elementary School
01.2018 - 05.2018
Membership/Greeter
Downtown YMCA Nashville
04.2016 - 05.2018
Child Care Assistant
Downtown YMCA Nashville
11.2015 - 05.2018
Sports and Events Photographer
Self Employed Services
05.2015 - Current
Associate of Arts degree - Digital Photography
Nossi College of Art Nashville
09.2014 - 04.2016
Early Childhood Education
Gordon State College
01.2011 - 01.2013