Kierstin Taylor
New Caney,TX
Summary
Dynamic restaurant server with a proven track record at Chuy's Tex-Mex Restaurant, excelling in relationship management and customer satisfaction. Skilled in conflict de-escalation and safe food handling, I foster loyalty through exceptional service and effective communication, ensuring a positive dining experience for all guests.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Chuy's Tex-Mex Restaurant
09.2024 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Restaurant Server
Buffalo Wild Wings
03.2022 - 05.2024
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Carl Wunsche Sr. High School
Spring, TX06-2019
Skills
- Cleaning and sanitizing
- Detail-oriented
- Adaptability and flexibility
- Cash handling
- Service prioritization
- Conflict de-escalation
- Customer satisfaction
- Bar terminology
- Multiple order management
- Safe food handling
Timeline
Restaurant Server
Chuy's Tex-Mex Restaurant
09.2024 - Current
Restaurant Server
Buffalo Wild Wings
03.2022 - 05.2024
High School Diploma -
Carl Wunsche Sr. High School
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